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Bates v. William Chevrolet/GEO, Inc.
State: Illinois
Court: 1st District Appellate
Docket No: 1-01-4088 Rel
Case Date: 01/17/2003

SIXTH DIVISION
January 17, 2003



No. 1-01-4088


MIYOSHI BATES,

          Plaintiff-Appellee,

v.

WILLIAM CHEVROLET/GEO, INC.,

          Defendant-Appellant.

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Appeal from the
Circuit Court of
Cook County.

No. 99 L 10490

Honorable
Allen S. Goldberg,
Judge Presiding.


PRESIDING JUSTICE O'BRIEN delivered the opinion of the court:

Plaintiff, Miyoshi Bates, filed a two-count complaint alleging that defendant engaged incommon-law fraud and violated section 2C of the Illinois Consumer Fraud and Deceptive BusinessPractices Act (Consumer Fraud Act) (815 ILCS 505/2C (West 2000)) in connection with plaintiff'spurchase of a used automobile. A jury trial was conducted on the common-law fraud count, and the juryreturned a verdict for plaintiff in the amount of $1,060 in compensatory damages and $7,500 in punitivedamages. The parties then submitted written memoranda to the trial court concerning the ConsumerFraud Act claim. The trial court found in favor of plaintiff and awarded plaintiff $1,060 in compensatorydamages and $17,500 in attorney fees. Defendant appeals, arguing that: (1) the trial court erred indenying its motion for a new trial/judgment notwithstanding the verdict on plaintiff's claim of common-law fraud; and (2) the trial court erred in ruling in favor of plaintiff on her Consumer Fraud Act claim. We affirm.

At trial, plaintiff testified that on July 10, 1999, she went to defendant's dealership to shop for anautomobile. Plaintiff was approached by Richard Johnson, one of defendant's salespersons. Plaintiff toldMr. Johnson that she wanted to buy a Kia Sportage, but that she only had $1,000 to put down, that hercredit was bad, and that she did not want her monthly payments to exceed $350.

Mr. Johnson told plaintiff that he could not finance the Kia Sportage at $350 per month, but hetold her that he could provide the requested financing for a Nissan Pathfinder. Plaintiff agreed to buythe Nissan Pathfinder.

Mr. Johnson walked her to the finance department, where she met with Ray Valone. Plaintifftold Mr. Valone that her credit was bad and that she was afraid financing would be difficult. Mr. Valonetold plaintiff that her credit was "no problem" and that he would "shop around" and find plaintiff a "gooddeal."

Plaintiff told Mr. Valone that she could afford to pay, at the most, $350 per month. Mr. Valonetold plaintiff that "he didn't see it being a problem."

Plaintiff testified that Mr. Valone then presented her with a retail installment contract. Thecontract set forth an annual percentage rate of 24.95% and monthly payments of $428.07. The contractdid not state who would be financing the car.

Plaintiff testified as follows regarding her reaction to the contract:

"Q. Tell us who said what to whom when that document was put in front of you?

A. *** I looked at this, and I said, '24.95%? Oh, no.' I said, 'Ray, if I have to pay thispercentage rate at this monthly installment, I might as well leave out of here right now.' He said,'Oh, no, no.' He sat back and he said, 'Look, I'm not trying to do you in or anything. This is theworst case scenario.' He said, 'This is not what your payments is going to be.' He said, 'Yourpayments will not be this.'

And he proceeded to tell me about his wife and children. We had like a conversationbecause he wanted me to feel comfortable. So he said, 'No, this is not what it would be. I'mgoing to shop around.' And that's what he promised me to do. He said he was going to shoparound and find the best rate and then he would call me and let me know what it would be.

Q. Did you say anything further after that?

A. After he told me that -- oh, I asked him, I said, 'Is it possible that I can end up withthis contract?' And he said, 'No.' He said, 'That's why I want you to sign the blank one becauseafter I shop around, after I find the best rate possible, then I will have this contract that's alreadysigned blank, and I will fill it in there.' But I refused to sign that, and so he said, 'You knowwhat, you can sign this other sheet. This lets you know that if we don't get you financed, youcan get your money back.'

Q. This other sheet, what are you referring to?

A. It was another sheet of paper that had on there William Chevrolet's emblem up top,and it was on their letterhead. It was a letter that they had written, and then my signature goeson the bottom.

Q. It's not a document that you have?

A. No.

Q. At some point, you agreed to sign [the retail installment contract]?

A. Right. I agreed because he told me-he said, 'Look, the only reason why you aresigning this document is because you are taking our vehicle off the lot. You're taking it off thelot, and if you get stopped by the policeman or anything, you want to have proof that youactually purchased this vehicle.' And I said, 'I want to make sure that I'm not going to be payingthis note. I can't afford it. I have four children.' He said, 'Look, Ms. Bates, I know you can'tafford it. I have a wife and children myself. I'm not trying to stick you with this.'"

Plaintiff signed the retail installment contract and supplied a cashier's check for $1,000 and apersonal check for $1,000 that the dealership was to hold until plaintiff received her next paycheck in twoweeks' time. Plaintiff also provided a personal check for $60 "for an insurance binder." Plaintiff thendrove the car off the lot.

Plaintiff subsequently received several letters from various financing companies, informing herthat she had been denied financing. On July 11 or 12, plaintiff returned to defendant's dealership inorder to find out if she had been financed.

Plaintiff met with a manager named Brian and told him that she wanted to speak with Mr.Valone. Brian told plaintiff that Mr. Valone was not in the office that day. Plaintiff then asked Brianto look at her file and tell her whether she had been financed. Brian looked at her file and told her thathe believed she had been financed. However, Brian also told her that she needed to talk to Mr. Valone. Plaintiff then left the dealership.

Plaintiff returned to the dealership on July 14, accompanied by her pastor, Rayford Grady. Theymet with Mr. Valone in his office, and plaintiff asked him if she had been financed. Mr. Valone told herthat she had been financed under the terms of the retail installment contract that she had previouslysigned.

Plaintiff reminded Mr. Valone that she could not afford the terms of the retail installmentcontract and that Mr. Valone had promised her that he would shop around and get her the best rate. Mr.Valone told plaintiff that he did not "remember saying that to [her]."

Mr. Valone told plaintiff that she had been financed by the Consumer Finance Corporation andthat he had handwritten the name of that finance company on the retail installment contract.

Plaintiff asked to see the paperwork. Mr. Valone refused, so plaintiff grabbed it out of his hands.

Mr. Valone ran to get Brian, who yelled, "Shut down the dealership. Shut it down." They thenshut the gates to the dealership, locked the doors, and threatened to call the police. Plaintiff asked forthe return of her down payment; Brian refused, telling her that she would have to hire an attorney to gether money back.

Plaintiff testified she returned the paperwork and the Nissan Pathfinder and that she and PastorGrady left the dealership.

Ray Valone testified that he was defendant's finance insurance manager in July 1999. Mr. Valonetestified that he remembered meeting with plaintiff on July 10, but he did not recall her ever telling himthat she could only afford car payments of $350 per month. Mr. Valone testified that he told plaintiff hewould shop around and get her the best deal possible; however, he stated that he never told her he couldget her financed at a rate considerably lower than 24.95%.

Mr. Valone testified he attempted to obtain financing for plaintiff, and he admitted that on July12 he received a fax from Consumer Finance Corporation stating that it would finance plaintiff at $350per month. Mr. Valone did not tell plaintiff about this offer, because plaintiff would have needed to putdown another $3,000 to $4,000 in cash.

Mr. Valone testified that at 1:12 p.m. on July 14 he received another fax from Consumer FinanceCorporation, offering plaintiff financing at $400 per month. Mr. Valone further testified:

"Q. A reason for this payment going up from $350 to $400 could be because you mayhave contacted them to report more income for the customer; isn't that true?

A. No, sir. I probably contacted the lender just to be able to keep her into this vehicleand try to get the young lady financed."

Mr. Valone was then impeached with his deposition testimony, in which he stated:

"Q. What would be the reason for them coming back two days later with a highermaximum payment?

A. More income from the customer there."

Mr. Valone further testified at trial that at 1:18 p.m. on July 14 he received another fax from theConsumer Finance Corporation:

"Q. Now that is a third transmission from the Consumer Finance Corporation regarding[plaintiff's] attempt *** to get financing; is that correct?

A. That is correct.

Q. And this is also on July 14, 1999; is that correct?

A. That's correct.

Q. This shows 1:18 p.m.; is that correct?

A. That's correct.

Q. So that's just six minutes later?

A. Yes, sir, that's correct.

Q. Now, it shows the maximum payment being $428.07; isn't that correct?

A. That's correct.

Q. Now, looking at *** the retail installment contract, the payment on that contract isfor $428.07; isn't that true?

A. That is true.

Q. So now, the Consumer Finance Corporation, six minutes after the last transmission,sends you a transmission giving the maximum payment of exactly what's on the installmentcontract; is that true?

A. That's correct.

* * *

Q. And the reason again that this happened, that the payments went up again, was thatyou contacted them and you told them that for [plaintiff] to be able to keep the car, she wouldhave to pay that much?

A. No, sir.

Q. That's not true?

A. No, sir."

Mr. Valone was again impeached with his deposition testimony, in which he testified:

"Q. Do you recall anything going on that day between yourself and Consumer Financethat prompted a new disposition letter six minutes after the first?

A. I very possibly contacted them letting them know that in order to reach-in order tokeep [plaintiff] in this vehicle, we would need $428.00 payments."

Mr. Valone further testified at trial that the higher the interest rate charged and the larger theamount financed, the greater his profits.

The jury returned a verdict in favor of plaintiff on her common-law fraud claims, finding thatdefendant had made false statements of material fact regarding its ability to secure financing for plaintiffon terms acceptable to her. The jury found that defendant knew the statements were false, that plaintiffrelied upon defendant's statements when purchasing the Nissan, and that plaintiff was damaged thereby. The jury awarded her $1,060 in compensatory damages and $7,500 in punitive damages. The trial courtdenied defendant's motions for judgment notwithstanding the verdict and for a new trial.

The trial court returned a verdict in favor of plaintiff on her Consumer Fraud Act claim, findingthat defendant rejected plaintiff's credit application when it failed to procure financing for her at therequested $350 per month. The court found that defendant's failure to return plaintiff's down paymentafter rejecting her credit application constituted a violation of section 2C of the Consumer Fraud Act.

Defendant filed this timely appeal from the orders: (1) denying its motion for judgmentnotwithstanding the verdict (judgment n.o.v.)/new trial on the jury verdict in favor of plaintiff on thecommon-law fraud counts; and (2) the order finding in favor of plaintiff on the Consumer Fraud Actcount.

First, defendant argues that the trial court erred in denying its motion for a judgment n.o.v. /newtrial upon plaintiff's common-law fraud counts.

A motion for judgment notwithstanding the verdict should only be granted when all theevidence, viewed in the light most favorable to the nonmoving party, so overwhelmingly favors themovant that no contrary verdict could ever stand based on that evidence. Moran v. Erickson, 297 Ill.App. 3d 342, 352 (1998). A motion for a new trial should only be granted when the verdict is against themanifest weight of the evidence. Moran, 297 Ill. App. 3d at 352. A court's ruling upon a motion for anew trial will only be disturbed if it constitutes an abuse of discretion. Moran, 297 Ill. App. 3d at 353.

First, defendant contends the trial court erred in denying its motions for a judgment n.o.v. /newtrial and in support cites Leon v. Max E. Miller & Son, Inc., 23 Ill. App. 3d 694 (1974). In Leon, theplaintiff brought a breach of contract action against the defendant, who admitted signing the contractwithout reading its terms. The trial court entered summary judgment in favor of the plaintiff. Leon,23 Ill. App. 3d at 695. The appellate court affirmed the grant of summary judgment on plaintiff'scomplaint, holding that "[o]ne is under a duty to learn, or know, the contents of a written contract beforehe signs it, and is under a duty to determine the obligations which he undertakes by the execution of awritten agreement." Leon, 23 Ill. App. 3d at 699.

In contrast to Leon, plaintiff here testified that she read the retail installment contract andinformed Mr. Valone that the terms of the contract were unacceptable to her. Plaintiff's cause of actionis not based upon her failure to determine the obligations undertaken by the execution of the writtenagreement. Rather, plaintiff's cause of action is based upon defendant's alleged fraudulentrepresentations. Accordingly, Leon is inapposite.

Next, defendant contends that "plaintiff argued that there was no financing approval andtherefore no valid contract. As such, the alleged misrepresentation as to financing terms is moot. Toeven state a claim, plaintiff at a minimum would have had to enter into a contract and claim that she didso based on the misrepresentation."

Defendant's argument is not well-taken. The elements of common-law fraud are: (1) falsestatement of material fact; (2) defendant's knowledge that the statement was false; (3) defendant's intentthat the statement induce the plaintiff to act; (4) plaintiff's reliance on the statement; and (5) plaintiff'sdamages resulting from reliance on the statement. Miller v. William Chevrolet/GEO, Inc., 326 Ill. App.3d 642, 648 (2001).

Plaintiff presented evidence at trial that defendant deliberately misrepresented the financingterms to induce plaintiff to sign the contract and that plaintiff relied on the misrepresentations to herdetriment. As such, plaintiff stated a claim for common-law fraud. The trial court did not err in denyingdefendant's motions for judgment n.o.v. /new trial.

Next, defendant argues that the trial court erred in denying its motion for judgment n.o.v. /newtrial because plaintiff suffered no damages based upon the misrepresentations. We disagree, as plaintiffsuffered damages in the amount of the down payment that was not refunded to her, as well as theattorney fees incurred in pursuit of her claim.

Next, defendant argues that the trial court erred in denying its motion for judgment n.o.v. /newtrial because plaintiff's fraud claims rest on defendant's alleged future promise to find her a better interestrate than the one she contracted for in writing. Defendant cites Metropolitan Bank & Trust Co. v.Oliver, 4 Ill. App. 3d 975, 978 (1972), which held that for a statement to constitute fraud, themisrepresentation must be one of past or present fact.

Defendant's argument is not well taken, as there was evidence at trial that defendant madevarious misrepresentations as to existing fact. Specifically, plaintiff testified that Mr. Valone falselyrepresented that the retail installment contract was not binding without specification of the financingcompany and that the signing of the contract was a formality to get the car off the lot and satisfy a policeofficer in the event of a stop. Plaintiff also testified to another misrepresentation of existing fact,specifically, Mr. Valone's statement to her that the sheet of paper with the William Chevrolet logo wasa guarantee that plaintiff would not lose her deposit in the event of the unavailability of financingsatisfactory to her. Plaintiff's testimony was sufficient to support her claim of fraud.

Next, defendant argues that the trial court erred in submitting the question of punitive damagesto the jury. Whether punitive damages can be awarded for a particular cause of action is a matter of law,but the question of whether a defendant's conduct was sufficiently willful or wanton to justify imposingpunitive damages is generally for the jury to decide. Cirrincione v. Johnson, 184 Ill. 2d 109, 116 (1998). It is well settled that punitive damages may be awarded when torts are committed with "fraud,actual malice, deliberate violence or oppression, or when the defendant acts willfully, or with such grossnegligence as to indicate a wanton disregard of the rights of others." Kelsay v. Motorola, Inc. 74 Ill. 2d172, 186 (1978). Punitive damages are not awarded as compensation, but serve instead to punish theoffender and to deter that party and others from committing similar acts of wrongdoing in the future. Loitz v. Remington Arms Co., 138 Ill. 2d 404, 414 (1990).

Punitive damages can properly be awarded against a master or other principal because of an actby an agent only if: the principal authorized the doing and the manner of the act, the agent was unfitand the principal was reckless in employing him, the agent was employed in a managerial capacity andwas acting in the scope of his employment, or the principal or a managerial agent of the principal ratifiedor approved the act. Kennan v. Checker Taxi Co., 250 Ill. App. 3d 155, 161 (1993).

Here, there was evidence that Mr. Valone, acting in his capacity as the defendant's financeinsurance manager, presented plaintiff with a retail installment contract setting forth an interest rate of24.95% and monthly payments of $428.07. Plaintiff initially refused to sign the contract and explainedto Mr. Valone that she had four children and could only afford payments of no more than $350 permonth. Mr. Valone explained that he understood plaintiff's situation, that the signing of the contractwas a mere formality so that she could take the vehicle off the lot without being stopped by the police,and that he would shop around and get her the best rate. Mr. Valone assured her that she would not bemaking the $428.07 payments set forth in the contract, and that by signing the other sheet of paper withthe William Chevrolet logo, she would be guaranteed of not losing her deposit in the event of theunavailability of financing satisfactory to her. Based upon these representations, plaintiff signed thecontract and made her down payment of $1,060.

There was also evidence that instead of trying to secure financing for plaintiff at the promisedrate of $350 per month, Mr. Valone actively sought to secure financing corresponding to the $428.07figure set forth in the retail installment contract. After three attempts, Mr. Valone successfully securedthe financing at $428.07. When plaintiff returned to the dealership and objected, she was refused thereturn of her down payment, briefly locked inside the dealership, and told to get an attorney.

The foregoing evidence was sufficient to support a finding that defendant acted willfully or withsuch gross negligence as to indicate a wanton disregard of plaintiff's rights. Accordingly, the trial courtdid not err in submitting the question of punitive damages to the jury. Further, the jury's decisionawarding punitive damages was not against the manifest weight of the evidence.

Next, defendant argues that the trial court erred in entering a verdict for plaintiff on her claimfor damages pursuant to section 2C of the Consumer Fraud Act. The trial court's ruling following abench trial will not be reversed unless it is against the manifest weight of the evidence. JudgmentServices Corp. v. Sullivan, 321 Ill. App. 3d 151, 154 (2001).

Section 2C states:

"If the furnishing of merchandise, whether under purchase order or a contract of sale,is conditioned on the consumer's providing credit references or having a credit rating acceptableto the seller and the seller rejects the credit application of that consumer, the seller must returnto the consumer any down payment, whether such down payment is in the form of money,goods, chattels or otherwise, made under that purchase order or contract and may not retain anypart thereof." (Emphasis added.) 815 ILCS 505/2C (West 2000).

Defendant argues that it did not reject plaintiff's credit application and, thus, that section 2C isnot applicable here. We disagree. Plaintiff testified that she made clear to Mr. Valone that her creditapplication was contingent upon defendant's finding financing for her at no more than $350 per month. Although Mr. Valone testified to the contrary, the trial court believed plaintiff's version of events andfound that defendant rejected plaintiff's credit application when it failed to procure financing for her atthe requested $350 per month. The court further found that defendant's failure to return plaintiff's downpayment after rejecting her credit application constituted a violation of section 2C of the ConsumerFraud Act. The trial court's decision is supported by plaintiff's testimony; accordingly, we affirm theorder awarding damages and attorney fees to plaintiff. 815 ILCS 505/10a(c)(West 2000) (providing thatthe trial court may award attorney fees to the prevailing party.)

Defendant contends that plaintiff's claim fails because defendant attempted to refund plaintiff'sdown payment prior to trial. In support, defendant cites Hayman v. Autohaus on Edens, Inc., 315 Ill.App. 3d 1075 (2000), which held that when a named defendant has unconditionally tendered the fullamount owed to plaintiff prior to suit being filed, there remains no actual controversy and the suit isrendered moot.

Defendant claims that it made several attempts to refund plaintiff's down payment prior to trial,including sending the money to plaintiff by certified mail. However, the certified letter was returnedunopened. Further, plaintiff testified that she never received a certified letter from defendant and thatshe was not aware that defendant had attempted to refund her money. The trial court believed plaintiff'sversion of events. We will not disturb that determination, as it is the province of the trier of fact to passupon the credibility of the witnesses. Cirrincione, 184 Ill. 2d at 116.

Defendant also argues that it offered to return plaintiff's down payment to plaintiff's counselprior to suit being filed, but that counsel perhaps failed to inform plaintiff of the offer. Defendant arguesthat since it tendered to plaintiff's counsel the "full amount" owed to plaintiff, there remained no actualcontroversy and the suit was rendered moot.

We disagree. Defendant failed to tender the attorney fees recoverable under section 10a(c) of theConsumer Fraud Act and, thus, failed to tender the "full amount" owed to plaintiff. Accordingly,plaintiff's cause of action was not moot.

For the foregoing reasons, we affirm the circuit court.

Affirmed.

GALLAGHER, and O'MARA FROSSARD, JJ., concur.

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