GISELA ROSARIO,
Plaintiff-Appellant,
v.
CATALDO CACACE and MARGE DESANTIS,
Defendants-Respondents.
___________________________________
Argued February 14, 2001 - Decided March 9, 2001
Before Judges Kestin, Ciancia and Alley.
On appeal from the Superior Court of New Jersey,
Law Division, Civil Part, Hudson County, L-0097-98.
Arthur E. Amidano argued the cause for appellant.
Barbara A. Aurecchione argued the cause for
respondent Cacace (Cole, Schotz, Meisel,
Forman & Leonard, attorneys; Steven I. Adler,
of counsel and, with Ms. Aurecchione, on the
brief.
Pollack & Rosen, attorneys for respondent DeSantis,
relying on brief filed by respondent Cacace.
The opinion of the court was delivered by
KESTIN, J.A.D.
Plaintiff appeals from the trial court's order granting
defendants' motion for summary judgment and dismissing the
complaint, which alleged causes of action and consequential damages
for wrongful discharge by reason of employment discrimination in
violation of the Law Against Discrimination (LAD), N.J.S.A. 10:5-1
to -42. We affirm.
The gravamen of plaintiff's complaint was that she was
discharged for speaking Spanish in the workplace and that the
action taken on that basis was in contravention of protections
afforded her under the LAD. She specifically posits the "national
origin" feature of N.J.S.A. 10:5-12 as the basis of her claim, but
the pleading also implicates the protection against discrimination
on account of "ancestry". Ibid.
Defendant Cacace is a urologist, and defendant DeSantis is his
office manager. Plaintiff, born in New Jersey of Puerto Rican
ancestry, was hired in late June 1997 as a secretary/medical
assistant. She was discharged in early August of the same year.
One qualification for the job was fluency in Spanish because most
of Cacace's patients were Spanish-speaking. Plaintiff is bilingual
in Spanish and English. Another bilingual medical assistant, Bertha
Aranzazu, was also employed in the office. Cacace speaks English
and Spanish as well, as does his wife who also worked in the office
and is of Hispanic origin. DeSantis was the only employee who was
not proficient in both languages; she spoke and understood English
only.
On summary judgment, the facts are to be viewed in the light
most favorable to the respondent on the motion, plaintiff here.
Brill v. Guardian Life Ins. Co. of Am.,
142 N.J. 520, 540 (1995).
Applying this standard, we recount the following background.
Plaintiff's duties included translating for DeSantis in dealing
with Hispanic patients and assisting Cacace in setting up the
treatment rooms. On a job evaluation form prepared by DeSantis on
July 21, 1997, for the school that had referred plaintiff, plaintiff
was rated "good" in thirty-two areas and "fair" in three areas; all
other areas on the form were marked "N/A". Additionally, DeSantis
wrote that plaintiff was a "fast learner".
In her certification in opposition to the motion for summary
judgment, plaintiff characterized DeSantis's treatment of her as
follows:
During my employment at least once a week I was told on
many occasions by Defendant Marge DeSantis not to speak
Spanish on the job and on occasion not even speak Spanish
to patients. One occasion, Defendant Marge DeSantis told
me and another employee "I am going to let one of you go
because there is too much chitchat in Spanish I don't
understand." It is a common custom among people of
Spanish national origin to speak Spanish to each other.
Bilinguals even combine English with Spanish. It just
happens. I have always habitually done this and to this
day I still do it and no employer I have ever worked for
to this day has ever complained except the above
Defendant.
Plaintiff further certified that, on or about August 5, 1997,
DeSantis fired plaintiff, telling her, "I'm sorry that I have to let
you go like this because you are a nice girl and a quick learner but
I cannot have you speaking Spanish in my office."
In her deposition, plaintiff recounted specific incidents of
DeSantis's pique at her use of Spanish. All three of the staff
worked in the same room. DeSantis would hear plaintiff and Aranzazu
conversing in Spanish and "she would flip[,]" once saying "I am
going to have to get rid of one of you. There's no reason for you,
you know, to be talking Spanish." Plaintiff testified that
DeSantis's objections were "constant." Plaintiff elaborated:
She would reprimand us. Sometimes we would do it
unconsciously. You're talking to somebody and then they
ask you something in Spanish so you answer in Spanish.
It is just unconscious, and she would quickly pick up and
we would go back to English. It's like a Spanish thing.
Any little thing she would bark at you.
On one occasion DeSantis told plaintiff and Aranzazu, "This is
America, you got to speak English, you don't have to be talking in
Spanish. I am going to have to get rid of one of you[]. . . ."
Plaintiff's and Aranzazu's duties required that they share
information with each other, which they often did in Spanish.
Plaintiff conceded that it was possible that DeSantis thought they
were talking about her, but DeSantis never said so. Plaintiff
insisted that her occasional Spanish-speaking never affected her job
duties and that she was always willing to let DeSantis know what she
was saying:
I always spoke English to Defendant Marge DeSantis.
When, Defendant Marge DeSantis, asked me questions I
always responded to her in English. Never did speaking
Spanish interfere with my work at Defendant Cacace's
office. I never made derogatory statements against
Defendant Marge DeSantis, nor against anyone in Spanish
or in English for that matter while employed at
Defendant's office. If Defendant Marge DeSantis would
have asked me what I was saying when I spoke Spanish to
other employees and patients I would have honestly told
her in English.
Plaintiff recounted one instance when a patient addressed her
in Spanish and plaintiff answered in Spanish. DeSantis "came in to
see what was going on, and she said, 'Oh, I want to know what the
chitchat is about.'" Plaintiff described another episode as
follows:
There was one time [DeSantis] was taking care of a
patient with some Medicare information he was not sure
about, and as I'm, you know, trying to translate for him,
he made a joke. It was a little guy and we laughed, me
and Bertha, because, you know, we were right here in the
office and we hear, and she got really upset about that,
and she reprimanded me and Bertha about joking around
with patients in Spanish and, you know, stuff like that.
I think what got her mad is that she didn't understand,
you know.
DeSantis would often instruct plaintiff to talk to patients in
Spanish, as was her regular job duty, and on those occasions
DeSantis would not reprimand plaintiff for speaking Spanish.
DeSantis seemed to object only when she did not know what was being
talked about or when the exchange did not directly relate to
instructions she had given.
Cacace never reprimanded plaintiff for speaking Spanish and
never instructed her not to speak Spanish in the office. Plaintiff
did not know whether he had anything to do with her discharge. She
felt that DeSantis was the one who discriminated against her.
Aranzazu filed a certification on behalf of plaintiff asserting
in part as follows:
2. During my employment at Dr. Cacace's office,
Plaintiff, Gisela Rosario, and I were continually barred
from speaking Spanish and continually harassed and
threatened with the termination of our employment by our
superior, Defendant Marge DeSantis, for speaking Spanish
in the office in discrimination to my national origin.
The office was filled with Spanish patients and other
Spanish workers. On one occasion Defendant Marge
DeSantis specifically told Plaintiff, Gisela Rosario, and
me, "If you keep talking Spanish the first to initiate
will [have] to go. I already had enough Spanish with the
patients to be listening to both of you."
3. Plaintiff Gisela Rosario was terminated from her job
and was replaced by a non Spanish speaking woman.
After Cacace was served with plaintiff's suit, Cacace's wife fired
Aranzazu.
In his certification, Cacace discussed the reasons for
plaintiff's termination:
8. During the course of Rosario's short employment with
my office, Marge discussed Rosario's lack of performance
and indicated that Rosario was not working out.
Specifically, Rosario's skills were not at the level that
she represented during her interview.
9. Based on her lack of performance, Rosario was
terminated by Marge on or about August 1, 1997.
10. Rosario was not terminated by my office because of
her national origin. In fact, she was hired because she
spoke Spanish.
11. At no time has this office engaged in any
discrimination towards the Plaintiff based on her
national origin.
12. The secretary hired to replace Rosario was also
bilingual and of Spanish origin.
The only other explanation for the discharge proffered by
Cacace was his answer to an interrogatory:
Ms. Rosario was employed as a secretary at Dr.
Cacace's office. As any secretary before her and after
her, Ms. Rosario was told that all new employees are
given a trial period to determine whether they feel
comfortable with the job and whether Dr. Cacace's office
is happy with their performance. Ms. Rosario's trial
performance was determined to be unsatisfactory. Ms.
Rosario did not satisfy the job requirements and after a
period of approximately five weeks she was released from
her position.
All actions taken by Defendant with respect to
Plaintiff's employment were for legitimate business
reasons and were based on reasonable factors other than
Plaintiff's national origin.
DeSantis submitted no certification or other matter, nor did
she file any motion papers or appear at the summary judgment
argument. Cacace represented that DeSantis had joined in his
motion. On appeal, she has joined in the arguments presented by
Cacace.
In deciding the summary judgment application, the motion judge
rendered an oral opinion:
Well, under the Brill standard the question is can
a rational fact-finder [decide the matter in plaintiff's
favor]. The plaintiff was hired because she was
bilingual. It would be impossible for a rational fact-
finder to say she was fired because she was bilingual.
That . . . wouldn't make any sense. And we have Dr.
Cacace's certification that she was replaced by someone
who could speak both English and Spanish. It's clear
that it's an office necessity that you have to speak
English and Spanish there. Maybe Ms. DeSantis should
learn Spanish, but that's not for me to decide today.
She had a dispute with an employee and she fired the
employee. There are no cases in New Jersey that say a
language requirement is discriminatory. I won't get into
the issue of reverse discrimination, that's not before
me.
This is a case that arises out of a dispute between
an employer or the manager and the employee, and I do not
see any basis . . . on which a jury could find,
rationally, that there [was] discrimination in the
firing. And since the doctor has a policy of hiring
Spanish speaking people, there is no way a rational fact
finder could find any discrimination in this case.
So, for that reason I have to grant the Motion for
Summary Judgment. And the same thing is true with
respect to Ms. DeSantis. She is not liable. She hasn't
done anything legally wrong. Under the law an employee
at will can be fired for no good reason. As long as it
doesn't violate the law, the firing is proper.
We are in substantial agreement with the motion judge's
decisional rationale to the extent he treated this matter as an
ordinary dispute between an employer and an at-will employee.
Except for any limitations imposed by the LAD, plaintiff had no
cause of action in this matter.
It is clear that the facts of this case, viewed indulgently for
plaintiff, do not amount to a prima facie showing of unlawful
discrimination under the LAD in respect of either national origin
or ancestry. Regarded in the most favorable light for the purposes
of summary judgment, the facts establish only that plaintiff was
discharged because she spoke Spanish in the workplace in
circumstances that were, in the employer's judgment, inappropriate,
i.e., in violation of a workplace rule that only English be used
except where necessary to assist Spanish-speaking patients. The
employer contends, however, that the discharge was because of
unsatisfactory job performance in general.
A plaintiff who could prove that an English-only or English-
mainly rule was used as a surrogate for discrimination on the basis
of national origin, ancestry, or any other prohibited grounds, would
qualify for relief under the LAD. But, evaluating the facts as a
whole, this plaintiff has made no such showing, even only on the
prima facie basis required to survive the motion for summary
judgment.
Plaintiff's claims of unlawful discrimination implicate
theories of disparate treatment and disparate impact, see Peper v.
Princeton Univ. Bd. of Trustees,
77 N.J. 55, 81-82 (1978), as well
as hostile work environment. We do not regard the trial court's
omission to analyze each theory separately to have been erroneous,
for the LAD contains no per se rule that the use of one's own
commonly spoken language is protected by the statute's national
origin or ancestry provisions. We view the matter as simply
involving a two-part employer's rule regarding the use of languages
in the workplace, one element addressing the use of Spanish with
patients who required such assistance and the other mandating the
use of English in all other circumstances, including communications
among co-workers. In resolving the issues presented, we adopt the
reasoning of the Fifth and Ninth Circuit Courts of Appeal in Garcia
v. Gloor,
618 F.2d 264 (5th Cir. 1980), cert. denied,
449 U.S. 1113,
101 S. Ct. 923,
66 L. Ed.2d 842 (1981), and Garcia v. Spun Steak
Co.,
998 F.2d 1480 (9th Cir. 1993).
On facts very similar to those at issue here, i.e., involving
an essentially identical workplace rule and a native-born plaintiff
for whom Spanish and English were both primary languages, the court
in Gloor articulated what has become the majority judicial rule on
the federal level that the protection contended for does not exist
under federal law, i.e., Title VII, the Equal Employment Opportunity
Act,
42 U.S.C.A.
§2000e-2. With regard to considerations of
discriminatory treatment, the court opined:
No authority cited to us gives a person a right to speak
any particular language while at work; unless imposed by
statute, the rules of the workplace are made by
collective bargaining or, in its absence, by the
employer. An employer's failure to forbid employees to
speak English does not grant them a privilege. The
refusal to hire applicants who cannot speak English might
be discriminatory if the jobs they seek can be performed
without knowledge of that language, but the obverse is
not correct: if the employer engages a bilingual person,
that person is granted neither right nor privilege by the
statute to use the language of his personal preference.
Mr. Garcia was bilingual. Off the job, when he spoke one
language or another, he exercised a preference. He was
hired by Gloor precisely because he was bilingual, and,
apart from the contested rule, his preference in language
was restricted to some extent by the nature of his
employment. On the job, in addressing English-speaking
customers, he was obliged to use English; in serving
Spanish-speaking patrons, he was required to speak
Spanish. The English-only rule went a step further and
restricted his preference while he was on the job and not
serving a customer.
[Gloor, supra, 618 F.
2d at 268-69.]
The court also discussed considerations of discriminatory impact:
The argument is made that the rule is discriminatory
in impact, even if that result was not intentional,
because it was likely to be violated only by Hispanic-
Americans and that, therefore, they have a higher risk of
incurring penalties. The disparate impact test has been
applied to hiring criteria, Griggs v. Duke Power Co.,
1971,
401 U.S. 424,
91 S. Ct. 849,
28 L. Ed.2d 158, and
to on-the-job policies, Nashville Gas Co. v. Satty, 1977,
434 U.S. 136,
98 S. Ct. 347,
54 L. Ed.2d 356. It
forbids the use of any employment criterion, even one
neutral on its face and not intended to be
discriminatory, if, in fact, the criterion causes
discrimination as measured by the impact on a person or
group entitled to equal opportunity. However, there is
no disparate impact if the rule is one that the affected
employee can readily observe and nonobservance is a
matter of individual preference. Mr. Garcia could
readily comply with the speak-English-only rule; as to
him nonobservance was a matter of choice.
[Id. at 270.]
The court's reasoning in Gloor was adopted by the Ninth Circuit
Court of Appeals in Spun Steak, which also specifically rejected the
"long standing position" of the United States Equal Employment
Opportunity Commission (EEOC) to the contrary. Spun Steak, supra,
998 F.
2d at 1489. The leading case supporting the EEOC
construction, upon which plaintiff relies, was also decided by the
Ninth Circuit a few years before Spun Steak. Gutierrez v. Municipal
Court,
838 F.2d 1031 (1988), vacated as moot,
490 U.S. 1016,
109 S.
Ct. 1736,
104 L. Ed.2d 174 (1989). But as noted by the court in
Spun Steak, the opinion in Gutierrez "has no precedential authority
. . . because it was vacated as moot by the Supreme Court. We are
in no way bound by its reasoning." Spun Steak, supra, 998 F.
2d at
1487 n.1. Nor are we. We also find as unpersuasive two other lower
court federal cases applying the minority rule. See EEOC v. Premier
Operator Servs., Inc.,
113 F. Supp.2d 1066 (N.D. Texas 2000)
(same); Saucedo v. Brothers Well Serv., Inc.,
464 F. Supp. 919 (S.D.
Texas 1979) (same).
The most salient undisputed facts that have been developed in
the instant matter are: that fluency in Spanish was a job
requirement; that the clientele of the practice was primarily
Spanish-speaking; that everyone in the workplace, save one
supervisory employee, and including the employer himself, spoke
Spanish and English; that Spanish was spoken for the employer's
benefit to assist patients; and that the duration of plaintiff's
employment was only five weeks, an appropriate probationary period.
On the face of the record, there may be some dispute whether
plaintiff was replaced by a bilingual employee. The employer says
she was; whereas a co-employee asserts that plaintiff "was replaced
by a non-Spanish speaking woman."
Given the uncontested facts, it is of no moment whether a
rational fact finder could conclude that plaintiff was discharged
simply because she spoke Spanish in the workplace in ways that
contravened the employer's rule, for a discharge on that basis alone
does not violate the LAD. Plaintiff's allegation ignores other
patent facts: that the non-Spanish-speaking supervisory employee
established a rule that, except where necessary to assist patients,
only English be spoken so that all persons in the office, primarily
she herself, could readily understand what was being said by any
others; and that plaintiff may have been discharged for violating
that rule. Compare Gloor, supra, 618 F.
2d at 270-11; Spun Steak,
supra, 998 F.
2d at 1487-88. If we were managing such an operation,
we might devise a different rule, but the one chosen by this
supervisor cannot, by itself, be seen as a violation of law. Gloor,
supra, 618 F.
2d at 271; Spun Steak, supra,
998 F.2d 1489. There is
no evidence in this record that the English-mainly requirement was
a proxy for discrimination on the basis of national origin or
ancestry or any other unlawful ground.
The hostile-environment theory of discrimination advanced by
plaintiff is normally employed as a basis for alleging harm in the
absence of any concrete adverse job action. See Meritor Sav. Bank
v. Vinson,
477 U.S. 57, 64-67,
106 S. Ct. 2399, 2404-06,
91 L. Ed.2d 49, 57-60 (1986); Taylor v. Metzger,
152 N.J. 490, 505 (1998).
When, as here, the employee was discharged, the claim really becomes
one of disparate treatment. Thus plaintiff's hostile-environment
claim is encompassed and duplicated in her disparate-treatment cause
of action.
We note finally that plaintiff has also asserted a non-LAD
claim, the independent tort of intentional infliction of emotional
distress. That claim, however, is based on the very same
allegations of conduct asserted to constitute disparate treatment
under the LAD. As plaintiff is unable to make a prima facie case
for unlawful discrimination, she is perforce unable to prevail on
her claim for emotional distress damages based upon the same
conduct. Cf. Taylor, supra, 152 N.J. at 509, 521-22 n.4.
We hold, accordingly, that plaintiff has not made a prima facie
showing of the elements necessary to establish a potential for
success in proving her case of discrimination based on national
origin or ancestry sufficient to survive the motion for summary
judgment. See McDonnell Douglas Corp. v. Green,
411 U.S. 792,
93 S. Ct. 1817,
36 L. Ed.2d 668 (1973); Mogull v. CB Commercial Real
Estate Group, Inc.,
162 N.J. 449, 461-62 (2000). See also, e.g.,
Velasquez v. Goldwater Memorial Hosp.,
88 F. Supp.2d 257, 261
(S.D.N.Y. 2000). A discharge for speaking another language in the
face of an employer's English-only or English-mainly rule is not by
itself a violation of the Law Against Discrimination.
Affirmed.