SYLLABUS
(This syllabus is not part of the opinion of the Court. It has been prepared by the Office of the Clerk for the
convenience of the reader. It has been neither reviewed nor approved by the Supreme Court. Please note that, in
the interests of brevity, portions of any opinion may not have been summarized).
Joao Zacarias v. Allstate Insurance Company, et als. (A-1-00)
Argued February 14, 2001 -- Decided July 3, 2001
VERNIERO, J., writing for a majority of the Court.
This appeal involves a declaratory judgment action in which the plaintiff-policyholder (Zacarias) seeks
indemnification from defendant-insurer (Allstate) in connection with a suit brought against him by his wife for
injuries she sustained in a boating accident.
Plaintiff, Joao Zacarias, owned a boat insured by Allstate Insurance Company. The declarations page of
plaintiff's boatowner's policy outlined the coverages and limits of liability and indicated that those coverages and
limits were subject to several endorsements, the first of which was the boatowner's policy. The boatowner's policy
in this case included an intra-family exclusion, which excluded from coverage bodily injury to an insured person or
property damage to property owned by an insured person. The policy definition of insured person included the
insured him or herself, as well as any relative living in the insured's household.
On September 3, 1995, Zacarias was operating his boat with his wife on board. During that trip, Zacarias
allegedly operated the boat in a negligent manner, as a result of which his wife suffered injuries. Zacarias submitted
a claim to Allstate in his wife's behalf, but Allstate disclaimed coverage based on the intra-family exclusion in the
policy. Thereafter, Zacarias's wife sued him for the injuries she sustained.
Allstate provided a defense for Zacarias under a reservation of rights. Zacarias then filed this declaratory
judgment action against Allstate seeking to void the intra-family exclusion, or, in the alternative, to compel Allstate
to indemnify him because of its alleged failure to inform him of the exclusion. The matters were consolidated and
both parties moved for summary judgment. The trial court granted summary judgment in favor of Allstate and
dismissed Zacarias's action.
A majority of the Appellate Division affirmed the trial court's disposition, holding that the policy was free
of ambiguity and was to be given its plain and ordinary meaning. The dissenting member concluded that the policy
should be read to conform to the reasonable expectations of the insured, who purchased insurance with the intention
of covering all legally cognizable liability claims arising from the use of his boat.
The appeal is before the Supreme Court as of right, based on the dissent below.
HELD: The terms of the Allstate boatowner's policy, which contained an intra-family coverage exclusion, were
unambiguous and should be enforced.
1. In the absence of any ambiguity, courts should not write for the insured a better policy of insurance than the one
purchased. However, when there is ambiguity in an insurance contract, courts interpret the contract to comport with
the reasonable expectations of the insured, even if a close reading of the written text reveals a contrary meaning.
(pp. 4-10)
2. New Jersey courts, as well as courts in other jurisdictions, have found intra-family exclusions, similar to the one
contained in Zacarias's policy, to be unambiguous. (pp. 10-14)
3. In enforcing an insurance policy, courts will depart from the literal text and interpret it in accordance with the
insured's understanding if the text appears overly technical or contains hidden pitfalls, cannot be understood without
employing subtle or legalistic distinctions, or requires strenuous study to comprehend. However, the plain terms of
the contract will be enforced if the entangled and professional interpretation of an insurance underwriter is not pitted
against that of an average purchaser of insurance. (p. 14)
4. The Allstate policy language in this case is direct and ordinary, and the intra-family exclusion contained therein
does not require an entangled and professional interpretation to be understood. Thus, the terms of the policy, being
unambiguous, should be enforced. (pp. 14-15)
5. An insurance contract is not per se ambiguous because its declarations sheet, definition section, and exclusion
provisions are separately presented. (pp. 15-17)
6. The one page most likely to be read and understood by the insured is the declarations sheet. Thus, insurers are
well advised to explore ways to incorporate as much information as may be reasonably included in the declarations
sheet. (pp. 17-18)
7. Courts should construe insurance policies against the insurer, consistent with the reasonable expectations of the
insureds, when those policies are overly complicated, unclear, or written as a trap for the unguarded consumer. (p.
18)
8. Although the insurance industry is urged to write more discernible policies to avoid future disputes, the policy at
issue here, while not perfect, is sufficiently clear when reviewed under the rules of construction traditionally
employed in this setting. (pp. 18-19)
Judgment of the Appellate Division is AFFIRMED.
JUSTICE LONG filed a separate dissenting opinion in which JUSTICE ZAZZALI joined. Justice Long
concluded that the boatowner's policy purchased by Zacarias was not unambiguous and would require a great effort
on the insured's part to discern the coverage provided. Thus, Justice Long would have applied the reasonable
expectations doctrine and would have ruled in favor of the plaintiff to afford coverage in this case.
CHIEF JUSTICE PORITZ and JUSTICES STEIN and LaVECCHIA join in JUSTICE
VERNIERO's opinion. JUSTICE LONG has filed a separate dissenting opinion in which JUSTICE
ZAZZALI joins. JUSTICE COLEMAN did not participate.
SUPREME COURT OF NEW JERSEY
A-
1 September Term 2000
JOAO ZACARIAS,
Plaintiff-Appellant,
v.
ALLSTATE INSURANCE COMPANY and
GEORGE D. SINCOX,
Defendants and Third-Party
Plaintiffs-Respondents,
v.
MARIA ZACARIAS,
Third-Party Defendant.
Argued February 14, 2001 -- Decided July 3, 2001
On appeal from the Superior Court, Appellate
Division, whose opinion is reported at
330 N.J. Super. 231 (2000).
Gary Alan Blaustein argued the cause for
appellant.
John G. Tinker, Jr., argued the cause for
respondents (Leary, Bride, Tinker & Moran,
attorneys).
The opinion of the Court was delivered by
VERNIERO, J.
In this declaratory judgment action, plaintiff seeks
indemnification from defendant insurer in connection with a suit
brought against him by his wife for injuries sustained in a
boating accident. Specifically, plaintiff asks that we set aside
the intra-family exclusion in his boatowner's insurance policy.
The trial court ruled in favor of the insurer. A divided panel
of the Appellate Division likewise denied plaintiff his requested
relief, concluding that the exclusion was plainly written and
thus valid. We agree and affirm.
I.
Plaintiff owned a boat insured by Allstate Insurance Company
(Allstate). Plaintiff's boatowner's policy consists of eighteen
pages, including the table of contents, with two columns of print
on each page, in addition to a two-page declarations sheet. The
declarations sheet outlines the coverages and limits of liability
in dollar amounts as well as the premiums by item. The
declarations sheet also indicates that the coverages and limits
of liability are SUBJECT TO THE FOLLOWING FORMS AND
ENDORSEMENTS. There are four such forms and endorsements
listed, the first of which is BOATOWNERS POLICY.
The boatowner's policy is written in regular and bold type.
On page three, the definitions page, the policy reads, '
Insured
person' -- means
you and, if a resident of
your household: a)
any relative; and b) any dependent person in
your care. On page
twelve, there is a heading
Losses We Do Not Cover. On the next
page, still under that heading, the policy includes an intra-
family exclusion that reads:
We do not cover
bodily injury to
an
insured person or
property damage to property owned by an
insured person.
On September 3, 1995, plaintiff was operating his boat with
his wife on board. During that trip, plaintiff allegedly
operated the boat in a negligent manner and, as a result, his
wife suffered injuries. Plaintiff submitted a claim to Allstate
on behalf of his wife, but the carrier disclaimed coverage based
on the intra-family exclusion in the policy. Thereafter,
plaintiff's wife sued plaintiff for her injuries.
Allstate provided a defense for plaintiff under a
reservation of rights. Plaintiff then filed this declaratory
judgment action against Allstate seeking to void the intra-family
exclusion. In the alternative, plaintiff sought to compel the
carrier to indemnify him because of the insurer's alleged failure
to inform plaintiff of the exclusion. The underlying injury case
and the declaratory action were consolidated. Both parties filed
motions for summary judgment. The trial court denied plaintiff's
motion and granted defendant's motion, thereby dismissing
plaintiff's action.
With one member of the panel dissenting, the Appellate
Division affirmed the trial court's disposition.
Zacarias v.
Allstate Ins. Co.,
330 N.J. Super. 231 (App. Div. 2000). The
majority held that the policy was free of ambiguity and was to be
given its plain and ordinary meaning.
Id. at 234. The
dissenter concluded that the policy should be read to conform to
the reasonable expectations of the insured, explaining that
plaintiff had purchased insurance with the intention of covering
all legally cognizable liability claims arising from the use of
his boat.
Id. at 236-37 (Pressler, P.J.A.D., dissenting).
Plaintiff filed this appeal as of right.
R. 2:2-1(a).
II.
A.
We give special scrutiny to insurance contracts because of
the stark imbalance between insurance companies and insureds in
their respective understanding of the terms and conditions of
insurance policies.
Gibson v. Callaghan,
158 N.J. 662, 669
(1999). In the first instance, the words of an insurance policy
are to be given their plain, ordinary meaning. In the absence
of any ambiguity, courts should not write for the insured a
better policy of insurance than the one purchased.
Id. at 670
(quotation and citation omitted). However, [i]nsurance policies
are contracts of adhesion and as such, are subject to special
rules of interpretation.
Ibid. (citing
Longobardi v. Chubb Ins.
Co.,
121 N.J. 530, 537 (1990);
Meier v. N.J. Life Ins. Co., 101
N.J. 597, 611-12 (1986)). When there is ambiguity in an
insurance contract, courts interpret the contract to comport with
the reasonable expectations of the insured, even if a close
reading of the written text reveals a contrary meaning.
Id. at
671. 'The objectively reasonable expectations of applicants and
intended beneficiaries regarding the terms of insurance contracts
will be honored even though painstaking study of the policy
provisions would have negated those expectations.'
Sparks v.
St. Paul Ins. Co.,
100 N.J. 325, 338-39 (1985) (quoting R.
Keeton,
Insurance Law 351 (1971); R. Keeton,
Insurance Law Rights
at Variance with Policy Provisions,
83
Harv. L. Rev. 961, 967
(1970)).
That fundamental rule of interpretation, known as the
doctrine of reasonable expectations, has long been a part of our
law. This Court invoked the doctrine in
Kievit v. Loyal
Protective Life Insurance Co.,
34 N.J. 475 (1961). In
Kievit,
the plaintiff owned an accident insurance policy that covered
losses 'resulting directly and independently of all other causes
from accidental bodily injuries,' but not losses 'resulting
from or contributed to by any disease or ailment.'
Id. at 477.
While at work, the plaintiff sustained an injury that activated
or caused Parkinson's disease-like symptoms over his entire body.
Id. at 478. The symptoms completely disabled him.
Ibid. The
insurer compensated the plaintiff for several months, then
stopped payment on the ground that a pre-existing disease or
ailment was contributing to his losses.
Ibid.
The Court held that a pre-existing, dormant condition was
not a disqualifier under the terms of the contract.
Id. at 490-
91. The Court reasoned that the distinction between accidental
injuries that cause disability on their own and accidental
injuries that trigger pre-existing ailments was too fine for a
layperson to anticipate in advance of purchasing an insurance
policy. [Insureds] should not be subjected to technical
encumbrances or to hidden pitfalls and their policies should be
construed liberally in their favor to the end that coverage is
afforded 'to the full extent that any fair interpretation will
allow.'
Id. at 482 (citation omitted). The Court also noted:
[T]he court's goal in construing an
accident insurance policy is to
effectuate the reasonable expectations
of the average member of the public who
buys it; he may hardly be expected to
draw any subtle or legalistic
distinctions based on the presence or
absence of the exclusionary clause for
he pays premiums in the strong belief
that if he sustains accidental injury
which results (in the commonly accepted
sense) in his disability he will be
indemnified and not left empty-handed on
the company's assertion that his
disability was caused or contributed to
by a latent disease or condition of
which he was unaware and which did not
affect him before the accident.
[Id. at 488-89.]
The Court reached a similar conclusion in
Gerhardt v.
Continental Insurance Cos.,
48 N.J. 291 (1966). There, the
plaintiff purchased a homeowner's policy.
Id. at 292. The
language of the policy excluded a worker's compensation claim by
a domestic employee. To discover that exclusion, the insured
would have had to cross-reference several provisions deep into
the contract.
Id. at 293-94. Citing
Kievit, the Court concluded
that the plaintiff's reasonable expectation of coverage against a
worker's compensation claim should be fulfilled.
Id. at 300. In
so doing, we described the confusing nature of the policy,
observing that [it] continue[d] over many printed pages in small
print and with much obscure terminology.
Id. at 293. We also
stated:
[T]he exclusionary clause in the policy
before us was neither conspicuous nor plain
and clear. . . . [O]nly a very hardy soul
would have plowed through all of the fine
print here in an effort to understand the
many terms and conditions. . . . [I]t seems
highly unlikely that the ordinary insured
would have so understood it on his or her own
reading.
[Id. at 298, 299.]
In other instances, this Court has found no ambiguity in
insurance contracts and thus enforced their terms as written.
One such case is
Di Orio v. New Jersey Manufacturers Insurance
Co.,
79 N.J. 257 (1979). In that case, the plaintiff was the
insured's son who used a vehicle, owned by the insured's business
and furnished for the insured's regular use, as a second family
car.
Id. at 266. The insurance policy for the family car
covered the plaintiff when he drove a non-owned automobile,
which was defined as 'an automobile . . . not owned by or
furnished for the regular use of either the named insured or any
relative[.]'
Id. at 263. The insured's son drove the business-
owned car and had an accident in which an infant was badly
injured.
Id. at 261. The insurer disclaimed coverage because,
it argued, the policy unambiguously excepted non-owned cars that
the insured's family (either the insured or his son) regularly
used.
Ibid. The plaintiff argued that the policy should have
covered the vehicle when he drove it because he did not regularly
use the business-owned car.
Id. at 268-69. The plaintiff
claimed that the policy was ambiguous and should be construed
consistent with the insured's reasonable expectations.
Id. at
267.
The Court held in favor of the insurer, concluding that the
doctrine of reasonable expectations did not apply.
Id. at 269-
70. The coverage and the definition provisions relating to non-
owned automobiles were on the first page of the policy, making
them clear and conspicuous to the insured.
Id. at 270. The
Court found that the non-owned automobile provisions had
fulfilled their purpose, which was to prevent an insured from
obtaining coverage for multiple cars when paying for insurance on
only one.
Id. at 269-70. The Court noted that [t]he case at
hand does not pose the situation where the entangled and
professional interpretation of an insurance underwriter is pitted
against that of an average purchaser of insurance.
Id. at 270.
Similarly, in
Weedo v. Stone-E-Brick, Inc.,
81 N.J. 233,
235-36 (1979), the Court held that a business risk provision in
a builder's insurance contract was unambiguous and enforceable.
Stone-E-Brick's workers allegedly performed shoddy stucco and
roofing work on two different jobs. When the customers sued for
the costs of replacing the work, Stone-E-Brick sought to compel
its insurer to take over its defense.
Id. at 236. Stone-E-
Brick's insurance policy covered liability for torts in the form
of bodily injury caused by its work, but not for replacement
costs of work done poorly.
Id. at 241.
The policy contained an exclusion for 'property damage to
work performed by or on behalf of the named insured arising out
of the work or any portion thereof, or out of materials, parts or
equipment furnished in connection therewith.'
Ibid. This Court
enforced the exclusion. In so doing, however, we reaffirmed the
doctrine of reasonable expectations:
We conceive a genuine ambiguity to arise
where the phrasing of the policy is so
confusing that the average policyholder
cannot make out the boundaries of coverage.
In that instance, application of the test of
the objectively reasonable expectation of the
insured often will result in benefits
coverage never intended from the insurer's
point of view.
[Id. at 247.]
Based on that test, the Court concluded that the language of the
policy should have been clear to the insured and was thus
sustainable.
New Jersey courts have found intra-family exclusions,
similar to the one contained in plaintiff's policy, to be
unambiguous. For example, in
Foley v. Foley,
173 N.J. Super. 256 (App. Div. 1980), the Appellate Division found valid an
intra-family exclusion within the context of a homeowner's
insurance policy. In
Foley, the plaintiff instituted suit
against her husband for injuries she incurred due to his alleged
negligence or an alleged assault.
Id. at 257. The policy
excluded bodily injuries to any insured, which included a
spouse.
Id. at 258. The Appellate Division dismissed the
plaintiff's argument that the language of the policy was
unclear. The coverage provisions and the exclusions are
written one following the other. The exclusions are in bolder
type so that one reading the policy will have his attention
brought to the terms of the exclusions. The exclusion itself is
plain and unambiguous.
Id. at 260.
In
Knoblock v. Prudential Property & Casualty Insurance Co.,
260 N.J. Super. 127 (App. Div. 1992), the Appellate Division
held valid another intra-family exclusion. There, the
plaintiffs sued family members on behalf of their infant son who
had been injured when he fell off a minibike that his aunt and
uncle had permitted him to ride.
Id. at 129. The aunt and
uncle filed a counterclaim against the mother of the infant and
a third-party action against the boy's father seeking indemnity
or contribution.
Ibid.
The plaintiffs' homeowners insurance policy covered the
costs of any injuries caused by an insured, and pledged to
provide a defense to any claim.
Id. at 129-30. It also
provided, however, '[w]e do not cover bodily injury to you or
any insured[.]'
Id. at 130. The infant son was an insured
under the terms of the policy.
Id. at 128. The court held that
when bodily injury is sustained by any insured, the exclusion
plainly withdraws its coverage of indemnity claims.
Id. at 130.
See also Horesh v. State Farm Fire & Cas. Co.,
265 N.J. Super. 32, 38-39 (App. Div. 1993) (enforcing intra-family exclusion in
third-party claim of husband against wife for injury to son).
For completeness, we note also that in the automobile insurance
context, courts have held intra-family exclusions void, not on
the ground of ambiguity, but because the Legislature's
automobile insurance scheme has rendered such provisions
violative of public policy. See
Kish v. Motor Club of Am. Ins.
Co.,
108 N.J. Super. 405 (App. Div.),
certif. denied,
55 N.J. 595 (1970).
Courts in other jurisdictions also have analyzed intra-
family exclusions and found them to be unambiguous. In
Suba v.
State Farm Fire & Casualty Co.,
498 N.Y.S.2d 656, 657 (App.
Div.),
appeal denied,
67 N.Y.2d 610,
appeal dismissed,
68 N.Y.2d 665 (1986), the following language in a homeowner's policy was
held to be valid:
Coverage L - Personal Liability and Coverage
M - Medical Payments to Others do not apply
to: . . . g. bodily injury to you or any
insured within the meaning of part (a) or (b)
of the definition of insured. Part (a) of
the definition of insured contained in the
policy provides that 'insured' means you and
the following residents of your household:
a. your relatives.
The court noted that that exclusion is clear and unambiguous
and plainly applies, and that similar language had been upheld
by courts in Washington and California.
Ibid. (citing
State
Farm Gen. Ins. Co. v. Emerson,
102 Wash.2d 477 (1984);
State
Farm Fire & Cas. Co. v. Alstadt,
113 Cal. App.3d 33 (Ct. App.
1980)).
In
Emerson, a case from the State of Washington, the
plaintiff sought coverage for the death of her daughter and
injuries to her son-in-law caused by an accident involving the
antenna atop her home. At the time of the accident both victims
lived with the insured.
Emerson,
supra, 102
Wash.
2d at 479.
The court described the policy as follows:
The exclusion clause at issue reads, This
policy does not apply: 1. Under Coverage E _
Personal Liability . . . (g) to bodily injury
to any insured within the meaning of parts
(1) and (2) of definition of insured. . . .
The definitions section contained the
following language: (a) 'Insured' means (1)
The Named Insured stated in the Declarations
of this policy; (2) if residents of the Named
Insured's household, his spouse, the
relatives of either, and any other person
under the age of twenty one in the care of
any Insured[.]
[Id. at 479 n.1.]
The plaintiff argued that the policy was ambiguous because its
liability, exclusion, and definition sections were separate from
one another.
Id. at 484. The court rejected her argument,
observing:
[I]t is hard to imagine how the language
could be more clear. . . . The exclusion
clauses are all in capital letters. The
definition section is explicitly referenced
in the exclusion clause. The fact that a
policy is long, and that pertinent language
is not contained on a single page does not,
in itself, render the policy structurally
ambiguous. This is particularly so when the
limiting language is clearly set off as it is
here.
[
Id. at 484-85.]
See also Salviejo v. State Farm Fire & Cas. Co.,
958 P.2d 552,
565 (Haw. Ct. App. 1998) (holding intra-family exclusion in
homeowner's policy was unambiguous);
Reinsurance Ass'n of Minn.
v. Hanks,
539 N.W.2d 793, 796 (Minn. 1995) (ruling intra-family
exclusion in farm multiperil policy unambiguously covered child
under age twenty-one).
B.
Broadly stated, we discern two rules from the above cases.
First, in enforcing an insurance policy, courts will depart from
the literal text and interpret it in accordance with the
insured's understanding, even when that understanding
contradicts the insurer's intent, if the text appears overly
technical or contains hidden pitfalls,
Kievit,
supra, 34
N.J. at
482, cannot be understood without employing subtle or legalistic
distinctions,
id. at 488, is obscured by fine print,
Gerhardt,
supra, 48
N.J. at 293, or requires strenuous study to
comprehend,
Sparks,
supra, 100
N.J. at 339. Second, the plain
terms of the contract will be enforced if the entangled and
professional interpretation of an insurance underwriter is [not]
pitted against that of an average purchaser of insurance,
Di
Orio,
supra, 79
N.J. at 270, or the provision is not so
confusing that the average policyholder cannot make out the
boundaries of coverage,
Weedo,
supra, 81
N.J. at 247.
Applying those tenets, we hold that the terms of plaintiff's
boatowner's policy are unambiguous and should be enforced. The
policy's language is direct and ordinary. Large and bold type
is used, and the contract provisions are clearly spaced. In our
view, the intra-family exclusion does not require an entangled
and professional interpretation to be understood. The
definitions page clearly describes insured person to include
any relative living in the household. The policy explicitly
disclaims coverage for injuries to insureds. We thus agree with
the Appellate Division that plaintiff's policy does not cover
the injuries sustained by plaintiff's spouse.
Plaintiff urges a contrary conclusion because the policy's
declarations sheet does not expressly list the intra-family
exclusion. The wording of an insurance policy's declarations
sheet was determinative in
Lehrhoff v. Aetna Casualty & Surety
Co.,
271 N.J. Super. 340, 346-47 (App. Div. 1994). In that
case, the Appellate Division concluded that the reasonable
expectations of the insured, as formed on the basis of the
declarations sheet, could not be defeated by the boilerplate
text contained elsewhere in the policy. The court stated:
There has been little judicial consideration
of the import of the declaration page of an
insurance policy in terms of construction of
the policy as a whole and in terms of its
capacity to define the insured's reasonable
expectations of coverage. We, however,
regard the declaration page as having signal
importance in these respects. . . . We are,
therefore, convinced that it is the
declaration page, the one page of the policy
tailored to the particular insured and not
merely boilerplate, which must be deemed to
define coverage and the insured's expectation
of coverage. And we are also convinced that
reasonable expectations of coverage raised by
the declaration page cannot be contradicted
by the policy's boilerplate unless the
declaration page itself so warns the insured.
[Id. at 347.]
See also Gerhardt, supra, 48 N.J. at 298 (observing that policy
was ambiguous in part because exclusion was not on declarations
sheet).
We share the sentiments expressed by the Appellate Division
in Lehrhoff in respect of the importance of the declarations
sheet. We do not, however, interpret Lehrhoff to require an
insurer to include an intra-family exclusion on the policy's
declarations sheet in all cases. After an extensive analysis of
the declarations sheet, as compared to the limits of coverage
contained elsewhere in the policy, the Lehrhoff court found that
the general definition section would unfairly defeat the
insured's reasonable expectations of coverage. Id. at 350. In
this case, in contrast, we find no ambiguity, inconsistency, or
contradiction between the declarations sheet and the body of
plaintiff's policy. As noted, the declarations sheet alerts the
insured that the coverages and limits of liability are subject
to the provisions of the policy, one of which is the intra-
family exclusion. Also as noted, the exclusion itself is
written in direct and ordinary terms.
Similarly, in Werner Industries, Inc. v. First State
Insurance Co.,
112 N.J. 30 (1988), this Court harmonized the
declarations page with the balance of the policy and found no
ambiguity. We approvingly noted the rationale expressed in
other jurisdictions that courts should not focus 'on one
sentence of th[e] policy's Conditions section . . . to the
exclusion of the balance of the contract. Such an
interpretation is distorted and legally inappropriate.' Id. at
37 (quoting Wurth v. Ideal Mut. Ins. Co.,
518 N.E.2d 607, 612
(Ohio 1987)). See also Emerson, supra, 102 Wash.
2d at 484-85
(rejecting argument that policy was ambiguous because it
required insured to cross-reference exclusion with other
provisions).
In sum, an insurance contract is not per se ambiguous
because its declarations sheet, definition section, and
exclusion provisions are separately presented. A rule of
construction forcing insurers to avoid all cross-referencing in
policies would require them to reprint the entire definition
section on each page of the policy, or to define each term every
time it is used. That proliferation of fine print would itself
demand strenuous study and run the risk of making insurance
policies more difficult for the average insured to understand.
III.
Our holding today should not be construed as a lessening of
protections for insureds. The doctrine of reasonable
expectations remains unchanged. Insurers should continue to
make the language in their policies accessible to the average
insured. We emphasize, as did the court in
Lehrhoff, that the
one page most likely to be read and understood by the insured is
the declarations sheet. Insurers are well advised to explore
ways to incorporate as much information as may be reasonably
included in the declarations sheet.
Insurance contracts are complex instruments. They are
issued to assist individuals to plan rationally for the
unforeseen challenges of an unpredictable future. For such
transactions to be sustainable, both sides must be able to rely
on the plain meaning of the contracts into which they
respectively enter. Courts should construe insurance policies
against the insurer, consistent with the reasonable expectations
of insureds, when those policies are overly complicated,
unclear, or written as a trap for the unguarded consumer.
Kievit,
supra, 34
N.J. at 475.
In the same vein, our jurisprudence will continue to expect
companies to write their contracts in a straightforward manner.
The policy at issue here passes muster for the reasons already
noted, but it is far from perfect. For example, it would have
been clearer if the definition of insured had a cross-reference
to the intra-family exclusion, or vice versa. Moreover, the
insurer could have more conspicuously reminded plaintiff on the
declarations sheet that certain exceptions applied to coverage
and that to understand those exceptions, the insured had to
cross reference the policy's coverage and definitions sections.
Although we urge the insurance industry to write more
discernible policies to avoid future disputes, we conclude that
plaintiff's policy is sufficiently clear when reviewed under the
rules of construction traditionally employed in this setting.
IV.
The judgment of the Appellate Division is affirmed.
Chief Justice Poritz and Justices Stein and LaVecchia join
in Justice Verniero's opinion. Justice Long has filed a separate
dissenting opinion, in which Justice Zazzali joins. Justice
Coleman did not participate.
SUPREME COURT OF NEW JERSEY
A-
1 September Term 2000
JOAO ZACARIAS
Plaintiff-Appellant,
v.
ALLSTATE INSURANCE COMPANY
and GEORGE D. SINCOX,
Defendants and Third-Party
Plaintiffs-Respondents,
v.
MARIA ZACARIAS,
Third-Party Defendant.
LONG, J., dissenting.
I do not subscribe to the judgment of my colleagues in this
rather straightforward case. Their conclusion that the boat
liability policy purchased by Zacarias is not ambiguous is footed
on a Herculean effort by an insured. The scope of that effort was
set forth precisely by Judge Pressler who dissented below:
To begin with, the declarations page of this
policy identifies only plaintiff-husband, Joao
Zacarias. Nor is he even referred to as the
named insured, a designation which, to a
careful reader of the declarations page, might
suggest some limitation or qualification to
come. Certainly the declarations page in no
way itself suggests that anyone else is an
insured. This is, as we have pointed out,
both a casualty and a liability policy. The
terms of the liability coverage appears on
page ten, which one could locate there either
by consulting the table of contents on page
one of the policy or by simply flipping
through the policy. The section begins with
the heading Losses We Cover. Those losses
are defined as
all sums arising from an accidental
loss which an insured person becomes
legally obligated to pay as damages
because of bodily injury or property
damage resulting from the ownership,
maintenance, or use of covered water
craft, boat equipment or boat
trailers.
There is, of course, nothing in this
definition to suggest that there is any
insured person other than the person
identified on the declarations page. Thus the
sole person who is named on the declarations
page could safely assume that if he became
legally obligated to pay damages to a family
member because of his negligence, he would be
covered therefor.
Then comes the second portion of the liability
coverage entitled Losses We Do not Cover.
In addition to the usual exclusions for
intentional or criminal conduct of an insured
person, illegal or business use of the boat,
workers' compensation claims, and the like, is
paragraph 2, which provides in full that:
We do not cover bodily injury to an
insured person or property damage to
property owned by an insured person.
There is still nothing to suggest to the
reader of the liability coverage that there is
any insured person subject to this exclusion
other than the insured named in the
declarations page.
In order for the reader of the policy to
determine who is intended by the insurer to be
embraced within the phrase insured person
for purposes of the liability exclusion, he
must refer to paragraph 3 of the definition
section appearing on page three of the policy
and to which nothing in the liability coverage
sections on page ten directs him. And even
though the text of the liability exclusion
clause does not use the pronoun you or
your, he would nevertheless have to perceive
the relevance and significance of the page
three, paragraph 1 definition of you or
your as including the resident spouse of the
insured named on the declarations page. Then,
if he properly completes this unmapped
exercise in contract construction and if does
so at the time the policy is delivered to him
_ both of which eventualities I regard as
remote in the case of the average buyer of
insurance _ he may come to understand that
even though he is exclusively identified on
the declarations page and thus appears to be
the only insured, an insured person also
includes any relative and any dependent
person in your care if resident in your
household. And then, if he is quick witted
or experienced in such matters, he may finally
indeed come to realize that the insured
person whose liability claims are excluded
from coverage on page ten are the members of
his family with whom he lives and who are
free, as a matter of law, to sue him for
negligence and to obtain damages for personal
injury from him.
[Zacarias v. Allstate Ins. Co.,
330 N.J.
Super. 231, 238-240 (App. Div. 2000)(Pressler,
P.J.A.D., dissenting.]
The burden of deciphering this policy renders it ambiguous,
thus justifying resort to the reasonable expectations doctrine
that, in the face of ambiguity, requires us to honor the
objectively reasonable expectations of insurance applicants even
where a 'painstaking study of the policy provisions would have
negated those expectations.' Sparks v. St. Paul Ins. Co.,
100 N.J. 325, 338-39 (1985)(quoting R. Keeton, Insurance Law 351
(1971); R. Keeton, Insurance Law Rights at Variance with Policy
Provisions,
83 Harv. L. Rev. 961, 967 (1970)). Applied here, the
reasonable expectations doctrine requires a ruling in favor of
Zacarias who, like any purchaser of a boat liability policy,
reasonably expected to be covered for all legally cognizable
liability claims against him arising out of the use of the boat--
including legally recognized interspousal claims. See Merenoff v.
Merenoff,
76 N.J. 535, 557 (1978) (holding that doctrine of
interspousal tort immunity is abrogated as bar to civil suit
between married persons for damages for personal injuries). See
also Foldi v. Jeffries,
93 N.J. 533, 549 (1983) (concluding that
doctrine of parental immunity will no longer insulate parent from
liability for willful or wanton failure to supervise children).
Indeed, in purchasing $500,000 worth of boat liability insurance,
what reasonable person would not expect coverage for injuries
sustained by his family members, the people most likely to be on
the boat?
That belief, in addition to being objectively reasonable
standing alone, has particular resonance in light of the equally
reasonable conclusion by an insurance applicant that, generally,
boat liability insurance is an analogue to auto insurance, except
for the means of conveyance. To be sure, we have distinguished
auto from other forms of insurance from a public policy
perspective because auto insurance is compulsory. Horesh v. State
Farm Fire & Cas. Co.,
265 N.J. Super. 32, 37 (App. Div. 1993).
Nevertheless, and despite that legal distinction, there is nothing
about a boat liability policy to alert an insurance applicant that
he is not purchasing coverage similar to that purchased for an
automobile.
Although I am delighted that the majority has acknowledged
the viability of Lehrhoff v. Aetna Cas. and Sur. Co.,
271 N.J.
Super. 340 (App. Div. 1994), one need only return to the language
of Lehrhoff to divine the fallacy of the conclusion that the
declarations page in this case passes muster.
There has been little judicial consideration
of the import of the declaration page of an
insurance policy in terms of the construction
of the policy as a whole and in terms of its
capacity to define the insured's reasonable
expectations of coverage. We, however,
regard the declaration page as having signal
importance in these respects. A personal
automobile insurance policy is a bulky
document, arcane and abstruse in the extreme
to the uninitiated, unversed and, therefore,
typical policyholder. We are persuaded,
therefore, that a conscientious policyholder,
upon receiving the policy, would likely
examine the declaration page to assure himself
that the coverages and their amounts, the
identity of the insured vehicle, and the other
basic information appearing thereon are
accurate and in accord with his understandings
of what he is purchasing. We deem it
unlikely that once having done so, the average
automobile policyholder would then undertake
to attempt to analyze the entire policy in
order to penetrate its layers of
cross-referenced, qualified, and requalified
meanings. Nor do we deem it likely that the
average policyholder could successfully chart
his own way through the shoals and reefs of
exclusions, exceptions to exclusions,
conditions and limitations, and all the rest
of the qualifying fine print, whether or not
in so-called plain language. We are,
therefore, convinced that it is the
declaration page, the one page of the policy
tailored to the particular insured and not
merely boilerplate, which must be deemed to
define coverage and the insured's expectation
of coverage. And we are also convinced that
reasonable expectations of coverage raised by
the declaration page cannot be contradicted by
the policy's boilerplate unless the
declaration page itself clearly so warns the
insured.
[Lehrhoff, supra, 271 N.J. Super. at 346-47.]
In light of Lehrhoff, at the very least, the declarations
page in Zacarias's boat liability policy should have alerted him
that the policy contained an intra-family exclusion, eliminating
from liability coverage the persons most likely to be on the boat.
In other words, he should have been put on notice that his family
members, whose interests were a good part of the reason he
purchased the policy, could not invoke its protection. For those
reasons and for the reasons expressed in Judge Pressler's opinion,
I respectfully dissent.
Justice Zazzali joins in this opinion.
SUPREME COURT OF NEW JERSEY
NO. A-1 SEPTEMBER TERM 2000
ON APPEAL FROM Appellate Division, Superior Court
ON CERTIFICATION TO
JOAO ZACARIAS,
Plaintiff-Appellant,
v.
ALLSTATE INSURANCE COMPANY
and GEORGE D. SINCOX,
Defendants and Third-Party
Plaintiffs-Respondents,
v.
MARIA ZACARIAS,
Third-Party Defendant.
DECIDED July 3, 2001
Chief Justice Poritz PRESIDING
OPINION BY Justice Verniero
CONCURRING OPINION BY
DISSENTING OPINION BY Justice Long
CHECKLIST
AFFIRM
REVERSE
CHIEF JUSTICE PORITZ
X
JUSTICE STEIN
X
JUSTICE COLEMAN
------------
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JUSTICE LONG
X
JUSTICE VERNIERO
X
JUSTICE LaVECCHIA
X
JUSTICE ZAZZALI
X
TOTALS
4
2