MIRIAM GONZALEZ   v.   NEW JERSEY PROPERTY LIABILITY INSURANCE GUARANTY ASSOCIATION
                            	
                  
               	 	
               	 	               	 	State: New Jersey
               	 	               	 	               	 	
               	 	               	 	               	 	Docket No: none
               	 	               	 	               	 	Case Date: 03/25/2010
               	 	               	 	               	 	               	 	               	 	               	 	               	 	               	 	
               	 	(NOTE: The status of this decision is Published.)
                NOT FOR PUBLICATION WITHOUT THE
               APPROVAL OF THE APPELLATE DIVISION
                                   SUPERIOR COURT OF NEW JERSEY
                                   APPELLATE DIVISION
                                   DOCKET NO. A-1298-07T2
MIRIAM GONZALEZ,
     Plaintiff-Appellant,            APPROVED FOR PUBLICATION
v.                                         March 25, 2010
                                        APPELLATE DIVISION
NEW JERSEY PROPERTY LIABILITY
INSURANCE GUARANTY ASSOCIATION,
NATIONAL ARBITRATION FORUM, and
NEW JERSEY DEPARTMENT OF BANKING
AND INSURANCE,
     Defendants-Respondents.
_____________________________
                                                March 25, 2010
         Argued September 14, 2009 -- Decided
         Before Judges Lisa, Baxter, and Alvarez.
         On appeal from the Superior Court of New
         Jersey, Law Division, Hudson County, Docket
         No. L-3627-07.
         S. Gregory Moscaritolo argued the cause for
         appellant   (Roberts  &   Moscaritolo,   LLC,
         attorneys; Mr. Moscaritolo, on the brief).
         Arthur J. Timins       argued the cause for
         respondent    National    Arbitration  Forum
         (Shiriak & Timins, attorneys; Mr. Timins, of
         counsel and on the brief).
         William B. Puskas, Jr., Deputy Attorney
         General, argued the cause for respondent
         Commissioner of Banking and Insurance (Anne
         Milgram, Attorney General, attorney; Melissa
         H.   Raksa,  Deputy   Attorney  General,  of
         counsel; Paul G. Witko, Deputy Attorney
         General, on the brief).
            Dennis S. Brotman argued the cause for
            amicus curiae Association of Trial Lawyers
            of America-New Jersey (Fox Rothschild LLP,
            attorneys; Mr. Brotman, of counsel; Patricia
            Barron, on the brief).
            Respondent New Jersey Property Liability
            Insurance Guaranty Association did not file
            a brief.
      The opinion of the court was delivered by
ALVAREZ, J.A.D.
      In this appeal, we consider the validity of the National
Arbitration Forum's (NAF) Rule 4.1                The rule requires a person
injured in an automobile accident to demonstrate "immediate and
irreparable    loss       or   damage"    when     seeking     emergent   medical
services disputed by a personal injury protection (PIP) insurer.
Plaintiff Miriam Gonzalez contends that the approval of Rule 4
by defendant, the Commissioner of the Department of Banking and
Insurance     (Commissioner):       (1)        violated    the    Administrative
Procedure    Act    (APA),     N.J.S.A.       52:14B-1    to   -25,   because   the
approval amended a regulation without compliance with the APA;
(2)   was    ultra       vires;   (3)     imposed       additional    eligibility
requirements on PIP claimants in violation of public policy; (4)
contravened        the     authority      of      NAF      dispute     resolution
1 Rule   4, which is found in NAF's New Jersey No-Fault Arbitration
Rules,    has since been renumbered as Rule 9.      Because in the
briefs    and at oral argument all references were to Rule 4, we
retain   the usage.
                                                                          A-1298-07T2
                                          2
professionals (DRP) deciding emergent cases; and (5) violated
equal protection under the state and federal constitutions.                            We
find no merit to these claims and affirm the Commissioner's
approval of NAF Rule 4.
      On February 26, 2005, while crossing a street, plaintiff
was   struck    by    a   motor    vehicle,      sustaining       serious     disabling
                                                              shoulder.2      Plaintiff
injuries   to     her     neck,    back,   and     right
alleges    that      after   the    accident       her    pain   progressed     to    the
extent that it interfered with her normal day-to-day functioning
and   disabled    her     from     employment.           On   August    10,   2005,   she
underwent surgery on her right shoulder, which did not alleviate
the problem.         Multiple epidural nerve blocks were administered,
but they too were ineffective.
      PLIGA referred plaintiff to a pain management specialist,
who recommended cervical spine surgery and, in turn, referred
plaintiff to a neurosurgeon.               After additional evaluation, the
neurosurgeon,        Frank    Moore,       M.D.,     proposed      to      perform    "an
anterior cervical diskectomy, fusion and instrumentation at C4-5
and C5-6."      At PLIGA's request, William Foxall Cunningham, M.D.
conducted an independent medical examination on May 10, 2007.
2
  Plaintiff's claims against the driver of the automobile and the
New Jersey Property-Liability Insurance Guaranty Association
(PLIGA) for PIP coverage are being pursued in separate
litigation.
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                                            3
He opined that the surgery was unwarranted and the injuries were
unrelated     to    the     automobile      accident.              Consequently,          PLIGA
refused to pay for plaintiff's surgery.
       On   July     16,     2007,    after      a     hearing,           the    DRP    denied
plaintiff's        request      for   emergent         relief,       made        pursuant     to
N.J.S.A.    39:6A-5.1.           Applying       the    Rule    4     standard,         the   DRP
concluded that "[t]here was no testimony o[r] evidence produced
that   demonstrated        an    immediate       and    irreparable             harm   if    the
surgery     was     not    performed      immediately."                   This     litigation
followed.
       Plaintiff's Law Division complaint, filed on July 20, 2007,
sought to enjoin NAF's application of the Rule 4 requirement
that   a    claimant       establish     "immediate           and    irreparable          loss"
before emergent relief is granted.                       Plaintiff also sought a
determination that the rule violated N.J.A.C. 11:3-5.4(b)(3).3
The court heard final arguments on September 20, 2007, by which
time plaintiff's second NAF hearing had been scheduled.                                Because
no   decision      had    been   made,   however,         the       Law    Division       judge
dismissed the case as not ripe for adjudication.
3
   "[T]he [DRO] shall develop and maintain a [DRP dispute
resolution plan] approved by the Commissioner that sets forth
its procedures and rules . . . . The plan . . . may provide for
limited, procedural or emergent matters to be determined by one
or more specially designated [DRPs] . . . ."
                                                                                       A-1298-07T2
                                            4
       On September 28, 2007, the DRP denied plaintiff's request
for modification of the prior order denying emergent relief.                                 In
support       of        the     request,    plaintiff          had     asserted       changed
circumstances including a brief psychiatric hospitalization for
depression due to her injuries.4
       On October 17, 2007, plaintiff's case was heard by the same
DRP    on    the    standard       non-emergent           calendar.       Confronted        with
conflicting medical opinions, the DRP determined that Moore's
testimony         was    more    credible    and      found    that       the    surgery     was
"medically         necessary,      reasonable         and    causally      related     to   the
[automobile] accident."              See N.J.S.A. 39:6A-16.                On November 13,
2007,       plaintiff         appealed     the       dismissal       of    her    complaint.
Plaintiff underwent surgery in December 2007, and, according to
her attorney, her condition has since improved.
                                                     I.
       The New Jersey Automobile Reparation Reform Act (the Act),
also known as the "No Fault Act," ensures that persons injured
in    automobile         accidents    receive        medical     and      wage   replacement
benefits regardless of fault.                    N.J.S.A. 39:6A-1 and 39:6A-1.1b.
The Act is to be given a liberal construction.                             N.J.S.A. 39:6A-
16.         The    Automobile       Insurance        Cost     Reduction         Act   (AICRA),
4
  Plaintiff was admitted on the recommendation of the licensed
psychologist who evaluated her relative to her Social Security
disability claim.
                                                                                      A-1298-07T2
                                                 
5 N.J.S.A. 39:6A-1.1 to -35, adopted in 1998, amended the Act in
order "to preserve the no-fault system" of benefits to residents
injured    in    automobile    accidents,        "while     at     the    same   time
reducing     unnecessary      costs      which    drive       premiums      higher."
N.J.S.A. 39:6A-1.1b.
    AICRA       also   required     revision      of    the      existing    dispute
resolution process in order to meet the legislative goal of
"eliminating payment for treatments and diagnostic tests which
are not medically necessary."            Ibid.    N.J.S.A. 39:6A-5.1b states
that:
           The Commissioner of Banking and Insurance
           shall designate an organization, . . . for
           the    purpose    of   administering     dispute
           resolution    proceedings    regarding   medical
           expense benefits and other benefits provided
           under personal injury protection. . . . The
           commissioner shall promulgate rules and
           regulations with respect to the conduct of
           the dispute resolution proceedings. . . .
           The organization shall establish a dispute
           resolution     plan,   which     shall   include
           procedures and rules governing the dispute
           resolution    process    and    provisions   for
           monitoring the dispute resolution process to
           ensure    adherence   to   the    standards   of
           performance established by the commissioner.
           The plan, and any amendments thereto, shall
           be   subject     to  the    approval    of   the
           commissioner.
    In       response,      the     Commissioner          promulgated         dispute
                                                 11:3-5.1     to    -5.12,       which
resolution      regulations,       N.J.A.C.
included   the    conduct     of   PIP   dispute       resolution        proceedings,
                                                                             A-1298-07T2
                                         
6 N.J.A.C.      11:3-5.6.        In      2004,       NAF     replaced    the    American
Arbitration      Association        (AAA),         which     had    served    as    the
designated DRO from 1998 to 2003.
       In accordance with N.J.A.C. 11:3-5.4(b), the Commissioner
instructed the designated DRO to develop a dispute resolution
plan    containing     its     rules       and     procedures,      subject   to    the
Commissioner's approval.            The plan was to "provide the assigned
dispute    resolution      professional          with    sufficient     authority    to
provide all relief and to determine all claims arising under PIP
coverage, but may provide for limited, procedural or emergent
matters to be determined by one or more specially designated
                                                                      11:3-5.4(b)(3).
dispute    resolution      professionals."               N.J.A.C.
Additionally, the DRO was required to "promote fair, efficient
and consistent determinations consistent with substantive law
and with rules adopted by the Commissioner."                          N.J.A.C. 11:3-
5.4(a)(8).
       When    AAA   was     the    DRO,     the     Commissioner      approved     the
following provision regarding applications for emergent relief:
              If after consideration the DRP is satisfied
              that the party seeking the emergent relief
              has shown that immediate and irreparable
              loss or damage will result in the absence of
              emergency relief, and that such party is
              entitled to such relief, the DRP may within
              three days, enter an award granting the
                                                                              A-1298-07T2
                                            7
            relief and stating the reasons therefor with
            findings of fact and conclusions of law.
            [American Arbitration Association Rule 3a.]
    NAF's own set of rules includes Rule 4, which contains
language almost identical to AAA's Rule 3a:
            If after consideration the DRP is satisfied
            that the party seeking the emergent relief
            has shown that immediate and irreparable
            loss or damage will result in the absence of
            emergency relief, and that such party is
            entitled to such relief, the DRP may within
            three (3) business days, enter an award
            granting the relief and stating the reasons
            therefor   with   findings   of   fact   and
            conclusions of law.
            [New Jersey No-Fault Automobile Arbitration
            Rules, Rule 4.]
The Commissioner approved the NAF rules, including Rule 4, on
March 23, 2004.
    According to NAF's then vice president, Joseph Di Donato,
during 2007 only fifty-six requests were filed seeking Rule 4
                                       stated   that   in   thirty-four
expedited    hearings.   Di   Donato
percent of those cases, the claimants demonstrated "immediate
and irreparable loss," and another twenty-one percent of the
cases settled.     Thus, according to Di Donato's calculations,
more than half of the reported requests were either granted or
settled.    The remaining cases were either withdrawn or denied.
                                                               A-1298-07T2
                                  8
                                             II.
      We first address the Commissioner's contention that this
appeal      is   moot     because      plaintiff's      surgery     was     ultimately
approved, and the legitimacy of Rule 4 is neither an issue of
"substantial public importance" nor likely to frequently recur.
"[We]    will    not    render    advisory         opinions   or   function    in    the
                 Indep. Realty Co. v. Twp. of N. Bergen, 376 N.J.
abstract."
Super. 295, 301 (App. Div. 2005) (citing Crescent Park Tenants
Ass'n v. Realty Equities Corp., 
58 N.J. 98, 107 (1971)).                         If an
"underlying      issue     is    one    of    substantial      importance      and    is
capable of repetition while evading review," however, we will
decide an appeal in spite of factors that render it otherwise
moot.    Caput Mortuum, L.L.C. v. S & S Crown Servs., Ltd., 
366 N.J. Super. 323, 330 (App. Div. 2004).                  See also In re Geraghty,
68 N.J.    209,   212    (1975)      (finding      that   "courts   may    hear    and
decide cases which are technically moot where issues of great
public importance are involved").
      Plaintiff relies on Brady v. Department of Personnel, 
149 N.J. 244 (1997), in support of the proposition that the validity
of Rule 4 is sufficiently important to warrant judicial review
even though the underlying dispute is moot.                    In Brady, a police
officer demanded greater access to his civil service examination
                                                                               Id. at
results so that he might challenge the test outcome.
                                                                              A-1298-07T2
                                             9
249.      He had already obtained the materials pursuant to our
order, however, the Court determined that while the controversy
was "technically moot," the issue warranted review because of
its importance and the potential impact upon the many who sit
                                   Id. at 253.
for civil service exams.
       Obviously, this plaintiff is not entitled to affirmative
relief as she has already undergone surgery paid for by PIP.
Nonetheless,       because       Rule    4     applies      to     those      injured     in
automobile      accidents        who    seek       emergent      relief       despite     an
insurer's refusal to pay for the cost, an issue of significant
public importance remains.
       The final determination of a DRP may be appealed to the
Superior    Court     under      N.J.S.A.         2A:23A-13      and    N.J.A.C.     11:3-
5.6(f).        Following      denial      of      emergent       relief,      however,     a
claimant's case, as happened here, moves to the standard track
for a final hearing.             So long as that final hearing date is
pending,     no     appealable         determination        will       have   been      made
pursuant to N.J.A.C. 11:3-5.6(f).                   If a claimant is granted the
requested relief in a final hearing, as in this case, questions
that   arose      during   the    emergent        hearing     process      become    moot.
This issue is one of public importance, capable of recurrence,
and likely to continue evading review.                   Hence we will entertain
plaintiff's appeal.
                                                                                 A-1298-07T2
                                             10
                                              III.
      Plaintiff asserts that an amendment to an AICRA regulation,
N.J.A.C. 11:3-5.4, without adherence to the formal rule-making
process     of    the       APA    renders      the    amendment       unlawful.        The
Association of Trial Lawyers of America-New Jersey (ATLA), in
its capacity as amicus curiae, joins in this argument.                                  NAF
points out that because Rule 4 was not promulgated by an agency,
the APA does not apply, and that Rule 4 does not meet the
threshold        at    which      formal      rule-making       is   required.          The
Commissioner          argues      that     approval     of     the     emergent    relief
standard    in        the   NAF   dispute      resolution      plan,    as   opposed     to
formal adoption and inclusion in N.J.A.C. 11:3-5.4, was within
its broad discretion.             The Commissioner further argues that Rule
4 does not meet the criteria requiring formal rule-making.                               We
                                          5
agree with the Commissioner.
      An agency is afforded considerable discretion in choosing
the   method      by    which     it     fulfills     its    legislatively    delegated
duties.     In re Adoption of N.J.A.C. 10:52-5.14(d)(2) and (3),
276 N.J. Super. 568, 574-75 (App. Div. 1994), certif. denied,
142 N.J. 448 (1995).              Such decisions will generally be upheld so
5
  We further note that the Department of Banking and Insurance
(DOBI) is considering the adoption of an amendment to N.J.A.C.
11:3-5.4(b)3 to incorporate the "'immediate and irreparable
harm' standard . . . in effect for many years." Public comment
on the proposal closed on September 4, 2009.
                                                                                  A-1298-07T2
                                              11
long as they advance the agency's purpose and function.                                    Ibid.
An   agency's         administrative       regulations           are        presumed     valid,
thereby    limiting          a   court's       regulatory        review.            Lewis       v.
Catastrophic Illness in Children Relief Fund, 
336 N.J. Super.
 361, 369 (App. Div.), certif. denied, 
168 N.J. 290 (2001).
     Although         any    regulation     exceeding        the   agency's            grant   of
authority from the Legislature is considered ultra vires, such a
finding "is strongly disfavored, and is made only in exceptional
circumstances."             In re Route 206 at New Amwell Rd., 
322 N.J.
Super.    345,    352       (App.    Div.),     certif.      denied,          162      N.J.    197
(1999).      Nevertheless, if an agency's action contravenes its
enabling statute, the courts will intervene.                                 N.J. Ass'n of
Realtors v. N.J. Dep't of Envtl. Prot., 
367 N.J. Super. 154, 160
(App. Div. 2004).
     The    APA       defines       an   administrative          rule        as   an    "agency
statement of general applicability and continuing effect that
implements       or    interprets        law        or   policy,       or     describes        the
organization, procedure or practice requirements of any agency."
N.J.S.A. 52:14B-2(e).            In Metromedia, Inc. v. Director, Division
of Taxation, 
97 N.J. 313, 331-32 (1984), the Court established
criteria     for         determining           whether       a     particular            agency
determination should be subject to formal rule-making.                                     These
                                                                                        A-1298-07T2
                                               12
criteria,    which    can    be   considered     singly      or    in   combination,
include when the agency determination:
            (1) is intended to have wide coverage
            encompassing   a    large    segment   of   the
            regulated or general public, rather than an
            individual or a narrow select group; (2) is
            intended   to   be   applied    generally   and
            uniformly to all similarly situated persons;
            (3) is designed to operate only in future
            cases,    that    is,     prospectively;    (4)
            prescribes a legal standard or directive
            that is not otherwise expressly provided by
            or clearly and obviously inferable from the
            enabling    statutory     authorization;    (5)
            reflects an administrative policy that (i)
            was not previously expressed in any official
            and     explicit     agency      determination,
            adjudication or rule, or (ii) constitutes a
            material and significant change from a
            clear, past agency position on the identical
            subject matter; and (6) reflects a decision
            on administrative regulatory policy in the
            nature of the interpretation of law or
            general policy.
            [Ibid.]
      Applying the Metromedia factors, we note that Rule 4 is
applicable    only      to   that   narrow      class     of      prospective      PIP
beneficiaries who request emergent relief, and does not apply to
a   large   segment     of   the    general     public.           Thus,   the    first
Metromedia factor supports the conclusion that Rule 4 is not an
administrative rule requiring compliance with the APA.                           As to
the second Metromedia factor, Rule 4 is intended to be applied
uniformly    to   all    applicants      for    emergent       relief,     and    thus
supports    plaintiff's      position.         The   third     Metromedia       factor
                                                                            A-1298-07T2
                                       13
requires an analysis of whether the rule in question is designed
to operate only prospectively.                     Here, although intended to be
applicable to all future cases, Rule 4 merely restates a rule
that had already been in existence for five years, and was thus
not purely prospective in its application.
       The fourth criterion appears to lean in favor of formal
rule-making because Rule 4 could constitute a legal standard not
expressly found in the enabling statute or regulations.                               But, it
is    possible    to     infer      that     the   requirement        of     immediate      and
irreparable       harm        was     contemplated        by   the     governing         legal
provisions.         N.J.S.A.           39:6A-5.1(b)       authorizes          the     DRO     to
establish procedures and rules for dispute resolution subject to
the    Commissioner's          approval,       and    the      resulting       regulations
require the DRO to make provisions for emergent relief.                                     See
N.J.A.C.    11:3-5.4(b)(3).                Furthermore,        as      the    Commissioner
points out, the Rule 4 emergent relief standard is the same as
that utilized in civil litigation and in prior PIP arbitrations
                                      See R. 4:52-1(a); R. 4:67-2(a).                    It is
when AAA was the DRO.
possible    to    infer        that    use    of    the    term     "emergent"        in    the
authorizing regulations implied the Rule 4 standard.
       Under the fifth Metromedia criterion, as has already been
stated,    Rule    4     mirrored       AAA's      earlier     rule     and     was     not    a
material   change        in    the     agency's      position     on    emergent       relief
                                                                                      A-1298-07T2
                                              14
arbitration.         Finally, under the sixth criterion, the adoption
of Rule 4 was not an interpretation of a law or general policy.
Tested against the Metromedia criteria, we conclude that Rule 4
should not be subject to formal rule-making procedures.
                                       IV.
       Plaintiff contends that the Commissioner's approval of Rule
4 was ultra vires because such approval:                 (1) is inconsistent
with     the    authorizing      regulation    under     AICRA,     specifically
N.J.A.C.       11:3-5.4(b)(3),      and      contravenes     the     legislative
policies       of   the   Act,   including    N.J.S.A.     39:6A-16;      and   (2)
disregards the emergency care provisions set forth in N.J.A.C.
11:3-4.2 and -4.7(b).            ATLA also contends that DOBI "violated
its statutory and regulatory proscriptions in allowing NAF to
adopt Rule 4," thus making Rule 4 void.
       Plaintiff further asserts that N.J.A.C. 11:3-5.4(b)(3), the
emergent filings AICRA regulation, is inconsistent with Rule 4.
Plaintiff characterizes Rule 4 as an unauthorized amendment to
AICRA.
       N.J.S.A. 39:6A-5.1b vested the obligation in the DRO to
establish      a    dispute   resolution    plan,   including      all   necessary
procedures and rules.            N.J.A.C. 11:3-5.4(b)(3) states that the
plan:
               . . . shall provide the assigned [DRP] with
               sufficient authority to provide all relief
                                                                          A-1298-07T2
                                       15
              and to determine all claims arising under
              PIP coverage, but may provide for limited,
              procedural   or   emergent  matters   to   be
              determined   by   one   or   more   specially
              designated dispute resolution professionals.
Emergent       applications      are    thereby        specifically         authorized,
although no process is described.                    In the most literal sense,
NAF's       dispute   resolution       plan,        including      Rule    4,    is    not
inconsistent      with   the    Act    or     with    the     relevant     regulations.
Rule    4    merely   expresses        the        standard    of   review       for   such
applications, a step which puts affected litigants on notice of
the requirements for emergent relief.                        The DRO's inclusion of
Rule 4 in its dispute resolution plan merely filled a procedural
void.
       Plaintiff's argument focuses on the Act's stated purpose of
ensuring       that   New     Jersey    residents        injured      in     automobile
accidents      receive      medical    benefits       regardless     of     fault,     see
N.J.S.A. 39:6A-1.1b, and on the legislative requirement that the
Act be liberally construed, see                     N.J.S.A. 39:6A-16.            Despite
that expression of intent, however, the Legislature did impose
limits on recovery.           For example, under N.J.S.A. 39:6A-4a, PIP
coverage is defined as "[p]ayment of medical expense benefits
. . . for reasonable, necessary, and appropriate treatment and
provision of services to persons sustaining bodily injury, in an
amount not to exceed $250,000 per person per accident."                                See
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                                             16
also Elkins v. N.J. Mfrs. Ins. Co., 
244 N.J. Super. 695, 700
(App.     Div.    1990)       (finding      "medical      expenses      must    be        both
reasonable       and    necessary"     to    be     compensable,      and    unjustified
expenses may subvert the purpose of the Act).                          The Legislature
obviously did not intend that all persons claiming PIP benefits
would do so without regard to economic realities.                           See N.J.S.A.
39:6A-1.1b.
       In fact, AICRA was promulgated because the no-fault system
was not effectively maximizing benefits while reducing the cost
                                    The     Act's    arbitration      system        was   not
of    insurance.        Ibid.
functioning       as    the   Legislature         intended.      Ibid.         AICRA       was
designed     precisely        to    reform     the     system    so     as     to     reduce
unnecessary costs, which drive premiums higher.                       Ibid.
       AICRA revamped the no-fault system by eliminating payments
for     unnecessary      medical      treatment       and     tests.         Ibid.          In
furtherance of that legislative goal, the Commissioner enacted
regulations       implementing         the        emergent    relief        process       and
requiring that the DRO's decisions be consistent and issue in
accordance       with     all      applicable       law   and   rules.              N.J.A.C.
11:3-5.4(a)(8) and (b)(3).                  Viewed in that light, Rule 4 is
entirely consistent with AICRA's underlying purpose of providing
benefits while reducing costs.                It merely establishes the means
by which insureds and insurers can quickly address conflicts
                                                                                    A-1298-07T2
                                             17
regarding emergent medical needs not otherwise addressed in the
statutory scheme.         It is therefore not ultra vires.
                                             V.
    Plaintiff       also     asserts         that   Rule    4    conflicts     with      the
emergency care requirements of N.J.A.C. 11:3-4.2 and -4.7(b),
and improperly imposes an additional eligibility requirement on
claimants    seeking       PIP    benefits.           For    the    purposes       of    PIP
coverage, emergency care is defined as "all medically necessary
treatment    of     a     traumatic         injury    or     a     medical    condition
manifesting itself by acute symptoms of sufficient severity such
that absence of immediate attention could reasonably be expected
to result in: death; serious impairment to bodily functions; or
serious    dysfunction       of       a    bodily   organ    or     part."      N.J.A.C.
11:3-4.2.     N.J.A.C. 11:3-4.7(b) provides that adherence to a
decision    point       review    plan       (the    insurer's      plan     designating
points at which treatment and testing decisions are to be made,
N.J.A.C. 11:3-4.2) is not required when treatment occurs within
ten days of an accident or is for emergency care.
    Emergency        care,       as       defined    in     N.J.A.C.    11:3-4.2,         is
necessitated by an injury or condition that, absent immediate
attention,    will       result       in    irreparable      harm    such     as    death,
serious impairment or dysfunction of bodily functions, organs,
or parts.    Rule 4's requirement that an applicant for emergent
                                                                                   A-1298-07T2
                                             18
relief demonstrate "immediate and irreparable loss or damage" is
consistent with that definition.              When a PIP claimant is able to
demonstrate the need for emergency care, N.J.A.C. 11:3-4.7(b)
provides   that   a   decision        point    review   plan   is   unnecessary.
Therefore,   Rule     4   is    not    inconsistent     with   emergency      care
regulations.
                                        VI.
    We turn next to the question of whether Rule 4 improperly
interferes with a DRP's authority to decide all questions of law
and fact presented.        N.J.A.C. 11:3-5.6(d) requires that a DRP
make findings and reach conclusions that comply with substantive
law, and with "the provisions of the policy and the Department's
rules."    See N.J.S.A. 39:6A-5.1b; N.J.A.C. 11:3-5.4(b).                  In our
view, Rule 4 only provides the framework for determination of
which applications are truly emergent and should be expedited,
or, even where medically necessary, which should be relegated to
the standard arbitration track because the claimant will not
suffer any "immediate or irreparable loss or damage."                   Having an
analytical   framework         does   not     take   away   from    a   tribunal's
statutorily mandated authority.
    Plaintiff urges us to invalidate Rule 4 under the authority
of State Farm Mutual Automobile Insurance Co. v. Molino, 
289 N.J. Super. 406 (App. Div. 1996).               In Molino, we found that an
                                                                          A-1298-07T2
                                         19
insurer's      denial      of    PIP    benefits      created        a   dispute      that
"triggered       [the       claimant's]          right       to      demand      binding
                     Id. at 408.        We noted that a DRP is required to
arbitration."
decide   both    legal     and    factual       issues     in     dispute    resolution,
guided by case law and statute.                      Id. at 411.            It does not
follow, however, that this precludes a DRP from being subject to
guidelines that serve to frame his or her application of the law
to the facts.        Given the statutory mandate that a DRO establish
a dispute resolution plan, N.J.S.A. 39:6A-5.1b, the Legislature
must have intended that implementing guidelines be created.
      Plaintiff urges, as an alternative, that DRPs be permitted
to select the legal standard to be employed in each emergent
case.    Thus,       the   DRP    would    merely         apply    the   facts   to    the
statutory definition of emergency care found in N.J.A.C. 11:3-
25.2 and AICRA's stated purpose of providing maximum protection
for accident victims in an efficient manner.                         "Emergency care"
                                   11:3-25.2         is    the    equivalent     of    the
as   defined    in     N.J.A.C.
current Rule 4 standard.               "Emergency care" means all necessary
treatment      "such    that     absence        of   immediate       attention      could
reasonably be expected to result in:                      death; serious impairment
to bodily functions; or serious dysfunction of a bodily organ or
part."
                                                                                 A-1298-07T2
                                           20
       Plaintiff further proposes that "[e]vidence that a claimant
will    likely   suffer       additional     permanency        and    restriction      of
daily   activities[]      if     the   surgery     is    not   performed       promptly
should satisfy the NAF rule requirement."                      The restriction of
daily activities is, in our view, an unwarranted lessening of
the Rule 4 requirement that the medical need be truly emergent.
The    remaining      portion,    that     additional     permanent       injury     may
result without prompt treatment, is no different than requiring
a   claimant     to   demonstrate      the      potential      for    "immediate      and
irreparable      loss    or     damage."         These    alternatives         are    not
acceptable.
       Plaintiff's      other    suggestion,       that    DRPs      decide    emergent
claims based on whether the requested relief would alleviate the
applicant's      pain   and     suffering,      too   closely        equates   emergent
relief with treatment that is "medically necessary," N.J.A.C.
11:3-4.2, or "medically indicated treatment," N.J.A.C. 15A:3-
2.2.    This suggested standard improperly blurs the distinction
between medical care that may be necessary in the future and
medical care that is immediately required.
       For   decades,     New    Jersey     courts      have    applied    a    similar
"immediate and irreparable harm" standard in determining whether
to grant applications for emergent relief.                     To obtain an order
for    temporary      restraints,      a   plaintiff      must    demonstrate        that
                                                                               A-1298-07T2
                                           21
irreparable harm will result if emergent relief is not granted.
Crowe v. De Gioia, 
90 N.J. 126, 132 (1982) (noting that courts
have long granted temporary relief to prevent irreparable harm).
See also R. 4:52-1 and R. 4:67-2.                   Thus, the Rule 4 standard is,
for   all    practical     purposes,          within       the   vernacular         of     every
lawyer in this state in cases raising entitlement to emergent
relief.
      Plaintiff has not proffered a more suitable standard than
Rule 4; nor has she shown that Rule 4 in any way undermines the
authority of the DRPs to make findings and conclusions of law
and fact.      Rule 4 complies with the standards used in similar
cases,      provides     the     DRPs        with    an     appropriate           method     for
distinguishing cases requiring emergent relief from those that
simply require medical treatment at some future point in time,
and   ensures     consistency           in     determinations          as        required     by
N.J.A.C. 11:3-5.4(a)(8).
                                             VII.
      Plaintiff        asserts    that        Rule     4     imposes        an     additional
eligibility requirement not found in the statute.                                 She relies
upon Hermann v. Rutgers Casualty Insurance Co., 
221 N.J. Super.
 162, 167 (App. Div. 1987), for the proposition that an insurer
cannot include in its policy an exclusion that is not found in
                          Hermann is distinguishable from the present
the PIP statute.
                                                                                     A-1298-07T2
                                              22
circumstances as Rule 4 is neither an insurance policy exclusion
nor    an    additional     eligibility          requirement.           It    is        merely    a
decisional framework, approved by the Commissioner, for DRPs.
       Plaintiff further contends that Rule 4's requirement that
applicants      submit     an    affidavit          explaining       the    nature        of   the
emergent need and the requested relief is sufficient to separate
the    matter    from     standard       track      cases,     and     that       any    inquiry
beyond that should be limited to the medical necessity of the
treatment.       This argument too is unavailing.                     The "immediate and
irreparable loss or damage" portion of Rule 4 assists the DRP in
determining       which     cases       are    truly        emergent       while    advancing
AICRA's legislative policy.                   It gives claimants notice of the
level of proof they must provide to establish that their medical
need is truly emergent.                Eliminating that standard from Rule 4
has    the    potential         to     cause     inconsistent          results,          thereby
undermining      AICRA's        goal    of    fair     but    efficient       provision          of
benefits.
                                              VIII.
       Plaintiff's final point is that Rule 4 does not serve a
legitimate state interest, and that it "targets a select class
of claimants injured in automobile accidents."                                She contends
that all of the rules included in the NAF plan are procedural
with    the     exception       of     Rule    4,     and    that    Rule     4    imposes        a
                                                                                         A-1298-07T2
                                               23
threshold           for     receiving           benefits,        which     "violates           the
substantive due process rights of every PIP claimant in New
Jersey."            Similarly,          ATLA     contends        that     Rule     4     is        an
unconstitutional            delegation          of     authority     under       article       IV,
section    1,       paragraph       1    of    the    New   Jersey      Constitution.              It
argues that DOBI improperly delegated its regulatory authority
to NAF, thereby rendering Rule 4 invalid.
     Rule       4    did    not     result      in    plaintiff      receiving      disparate
treatment compared to other PIP claimants.                           Although she did not
meet the Rule 4 standard for emergent relief, her request for
surgery was ultimately approved following a standard track PIP
arbitration hearing.                In fact, if, as plaintiff proposes, DRPs
were left to establish their own standards for emergent relief,
it   is    possible         that        claimants       would    receive     significantly
different results depending on the DRP hearing the case; they
would     be    more       likely       to    suffer    disparate        treatment       in    the
absence        of    a    definitive          standard.         We   consider      the     equal
protection          argument      to     not    warrant     further       discussion          in    a
written opinion.            R. 2:11-3(e)(1)(E).
     Affirmed.
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